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Management Software

Occasional Contributor
Posts: 5
Registered: ‎01-25-2006

BNA 12.4.3 problems opening webtools any help

cure for webtools not opening after upgrade to BNA 12.4.3

Broadcom Moderator
Posts: 108
Registered: ‎03-29-2010

Re: BNA 12.4.3 problems opening webtools any help

Most likely related to the different version of Java that is installed.


For the switch you would like to manage with webtools do the following:


run firmwareshow command and note the firmware on the switch


Go to and select Downloads from the gray bar on top. Then go to Product Downloads, FOS, and find your firmware version in the list. Click on the firmware level (example 7.4.1) and expand the drop-down. Locate the Release Notes and click on that to download the pdf of the Rel Notes. Search in the document for "Java", and you will be taken to the specific Java release and version for use on that switch. Install the correct Java version on the management server you are using to access the webtools client on the switch.


Also note that due to all the security leaks in Java, the security settings within the applet have been changed and may need to be adjusted. I don't know how to change the security settings, but you'll get the idea from a google search on that.


Any and all information provided by me is for entertainment value and should not be relied upon as a guaranteed solution or warranty of mechantability. All systems and all networks are different and unique. If you have a concern about data loss, or network disconnection, please open a TAC service request for service through Brocade, or through your OEM equipment provider. If this provided you with a solution to this issue, Please mark it with the button at the bottom "Accept as solution".

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