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Management Software

Occasional Contributor
Posts: 8
Registered: ‎01-28-2016

Cant upgrade BNA from 12.1.1 to 12.2

So following instructions, Im trying to upgrade from 12.1.1 to 12.2 and evetually work my way up to 12.4. The problem im seeing is that whenever I try to migrate data durring the 12.2 install I get a failure durring the unistall/migration part. It telling me that i need to stop service and try the partial uninstall again. The thing is that I've stoped it via NASMC and Windows SMC. However it still gets stuck at the same place. Any help with this issue would be greatly appreciated  


here is a piece of the error in the log


2016-01-28 17:32:31,553 INFO  [common.ServerConfiguration] ERROR stream exiting
2016-01-28 17:32:31,553 INFO  [common.ServerConfiguration] INPUT stream exiting
2016-01-28 17:32:31,553 DEBUG [common.ServerConfiguration] Exit values :1
2016-01-28 17:32:31,553 WARN  [common.ServerConfiguration] Problem in source uninstalllation and exit value:1
2016-01-28 17:32:31,553 DEBUG [common.ServerConfiguration] Is unInstallSuccess :false
2016-01-28 17:32:31,553 DEBUG [view.SameDBMigration] Source Partial uninstallation failed
2016-01-28 17:32:31,600 INFO  [view.DataMigrationPage] SAN Pm data migration :false
2016-01-28 17:32:31,600 INFO  [view.DataMigrationPage] IP Pm data migration :false

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