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New Contributor
Posts: 4
Registered: ‎02-25-2019

unable to register new FC switch license

Hi

maybe some of You have encountered with such a problem?

I'm trying to register new licenses for switches
but the information appears as below :

"Customer email id domain could not be validated. Please try again later."

I can not open the problem because I get information that I do not have a registered product...

 

where can I report this problem?

I tried using the contact form and email to CSP_help@broadcom.com but no response...

 

 

External Moderator
Posts: 5,620
Registered: ‎02-23-2004

Re: unable to register new FC switch license

@Marcel 

 

is the switch from OEM ?

 

is the switch already registered by Brocade with different email address ?

 

what kind of license you wanto to generated ?

 

you can send me all those info via PM, please don't post License Transactions Key here in the community

TechHelp24
New Contributor
Posts: 4
Registered: ‎02-25-2019

Re: unable to register new FC switch license

Thanks!

PM send
New Member
Posts: 1
Registered: ‎02-28-2019

Re: unable to register new FC switch license

Same problem here. OEM IBM switches. How can we register licenses?

 

Thank you

Super Contributor
Posts: 286
Registered: ‎04-04-2018

Re: unable to register new FC switch license

Hello,

 

contact IBM to register licenses for you.

Please mark this response as "Accept as Solution" if it answers your question.

Marian Bezeg
New Member
Posts: 1
Registered: ‎02-28-2019

Re: unable to register new FC switch license

I have a same problem! 

 

Cannot register license for IBM SAN24B-6, same message:

 

"Customer email id domain could not be validated. Please try again later"

 

ibm says it does not support the activation of licenses:

 

https://www-01.ibm.com/support/docview.wss?uid=ssg1S1009674

 

New Contributor
Posts: 4
Registered: ‎02-25-2019

Re: unable to register new FC switch license

We have switches from Lenovo
I opened a ticket at Lenovo, (I was unable to contact with brocade/broadcom support)

 

I wonder how quickly the problem will be solved...

 

New Contributor
Posts: 4
Registered: ‎02-25-2019

Re: unable to register new FC switch license

Problem solved

some domains were blocked by the license registration portal

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