Broadcom Customer Care

189 Entries
 
 
one year ago
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What has changed with price books or SKUs?
Response: Price books will not be changing at this time, but there are plans to rationalize the SKUs and Pricelists. Partners will be notified ...

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one year ago
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How does the deal registration process operate?
Response: Broadcom is simplifying to a single deal registration platform and Margin Builder is no longer available. On Day1 partners ...

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one year ago
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When I try to register on the portal, “Symantec Security Software " is not listed as a Product Preference option. When will it be available?
Response: Please select “CA Technologies” ...

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one year ago
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Will Broadcom have a new name for the acquired Symantec business? One for Norton and one for Broadcom?
Response: The enterprise product line will still be branded as "Symantec" but ...

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one year ago
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The following document outlines the steps required to become a user administrator. If your site already has a user administrator your request will be pending current user administrator ...

one year ago
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Responsibilities and functions


User Administration (also known as Delegated Admin) is an optional functionality that is available to CA enterprise customers. It provides the ability ...

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one year ago
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Adding a site id to your profile will allow you to access Case Management, Download Management, KB articles, etc. on the Broadcom Support Portal. This article will guide will show you ...

one year ago
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If you are a new user and brought CA Software products from CA Technologies a Broadcom Company. The first thing to do is to register your product so that you could take advantage of ...

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one year ago
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To download the product, you must be registered on the Broadcom Support Portal and have have access to a Support Site ID with an active contract for the desired products. If you need ...

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one year ago
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Before you can open or view a support case using Broadcom Support Online, you will need to register  using and have access to a valid Support Site ID. Processing may take up to 48 hours ...

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