Broadcom Customer Care

191 Entries
 
 
one year ago
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How will renewals due, after November 4th, be handled?
Response: Renewals have set expiration dates. Any renewal that is not processed by its expiration date will be surcharged at ...

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one year ago
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In eStore, is it possible to place a partial order in one quote? Or when we would like to place an order partially, should we request a quote for each item? (Applicable to Distributors ...

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one year ago
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What has changed with price books or SKUs?
Response: Price books will not be changing at this time, but there are plans to rationalize the SKUs and Pricelists. Partners will be notified ...

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one year ago
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How does the deal registration process operate?
Response: Broadcom is simplifying to a single deal registration platform and Margin Builder is no longer available. On Day1 partners ...

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one year ago
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When I try to register on the portal, “Symantec Security Software " is not listed as a Product Preference option. When will it be available?
Response: Please select “CA Technologies” ...

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one year ago
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Will Broadcom have a new name for the acquired Symantec business? One for Norton and one for Broadcom?
Response: The enterprise product line will still be branded as "Symantec" but ...

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2 years ago
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The following document outlines the steps required to become a user administrator. If your site already has a user administrator your request will be pending current user administrator ...

2 years ago
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Responsibilities and functions


User Administration (also known as Delegated Admin) is an optional functionality that is available to CA enterprise customers. It provides the ability ...

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2 years ago
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Adding a site id to your profile will allow you to access Case Management, Download Management, KB articles, etc. on the Broadcom Support Portal. This article will guide will show you ...

2 years ago
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If you are a new user and brought CA Software products from CA Technologies a Broadcom Company. The first thing to do is to register your product so that you could take advantage of ...

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