CA Service Management

Dear Community Members, For all those who missed attending Office Hour on 8th May 2025 and for the benefit of all attendees, we are sharing recording of the session. The agenda of this Office Hour session was: Spotlight Session CA Service ...

Hello Sabestian, Yes i get it that i have to create mod and spl files. I am very new to creating spl codes and mod file commands. online KBs are also very generic. If you have gotten the idea of solution can you please provide me sample mod and spl ...

Hello, I am using CA SDM 17.4, I need to setup a notification to change initiator before 15 days of due date. can anyone tell me how do i achieve this. I know it is very easy to do if i want to trigger notification AFTER due date. But i want it BEFORE ...

Hello All, We have CA SDM 17.4 where we are using classic change WFs. Someone has already implemented in past that is Task 3 is put on HOLD, that TASK1 will go to Pending state again.Where as Task2 will stay Approved. Now When TASK 1 is again Approved, ...