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vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

  • 1.  vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Feb 15, 2022 02:23 PM
      |   view attached

    Hello,

    Can anyone please help me, how to fix this?
    I am trying to upgrade the vCenter appliance from 6.7 to 7.0 and getting blank screen for Datastore selection. We are not using Thin mode, so that is not an option.

    Datastore.JPG

     



  • 2.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Feb 15, 2022 03:09 PM

    Hi NeenaJim,

    Are you using external storage? What kind of storage? 

     

     



  • 3.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Feb 21, 2022 03:45 PM

    Hello,

    Yes, we are using external storage. Here the strange part is sometime I can see the storage and sometime it is not.



  • 4.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Feb 15, 2022 04:07 PM

    Are you pointing to another vCenter for this first step appliance deployment?

    I got a similar issue when pointing on a vCenter with a big inventory, in the end my solution was pointing directly to an ESXi host.



  • 5.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Feb 21, 2022 03:46 PM

    Hello Glodomi,

    I will try to use different ESXi host next time when I initiate the update. Thank you for your suggestion 



  • 6.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Feb 22, 2022 03:51 PM

    Its not working!. I tried with different ESXi hosts and still getting the same error message



  • 7.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Jul 22, 2022 03:41 AM

    Was a profile issue for me, other users on the same machine could do it fine. It worked fine for me the first attempt.  Fix was to

    -backup any shortcuts\settings\files on your profile then logoff

    -someone else open up system \ Advanced system settings \ User profiles \ settings

    -Delete the profile with the issue

    -log back on, worked fine for me now

    Or just create a local user to run it as or get someone else to deploy it



  • 8.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection
    Best Answer

    Posted Oct 20, 2022 12:52 PM

    You don't need to delete the complete profile for the user you are logged in with.

    https://www.ivobeerens.nl/2022/08/24/quick-tip-vmware-vcsa-installer-page-is-blank-when-selecting-a-datastore/

    • Go to the %appdata% folder (it opens the C:\Users\<username>\AppData\Roaming folder)
    • Delete the installer folder.
    • Run the VCSA installer again and you see the datastores again


  • 9.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Oct 21, 2022 02:56 AM

    this works perfectly



  • 10.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Oct 27, 2022 08:26 PM

    Thanks a lot Stuart! It was driving me nuts

     



  • 11.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Jan 06, 2023 04:10 PM

    thanks, this fixed it for us.



  • 12.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Jan 20, 2023 07:25 PM
      |   view attached

    Hello, this worked and it did show the datastore however, then I ran into this issue. Please help. 

     

     



  • 13.  RE: vCenter upgrade 6.7 to 7.0, getting blank screen for datastore selection

    Posted Jan 25, 2023 03:34 PM

    Did you restart the software (and make sure it isn't running in Task Manager? If you'd like to attach the log file, I'll try to see what's happening.

    --Nick