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SRM migration

  • 1.  SRM migration

    Posted Jul 06, 2021 09:29 PM

    I am prepping for a migration from SRM 8.3 for windows to SRM 8.4 appliance.   when i run the export-srm-data.bat on my existing SRM server, I get an error:  ###STOP  Error Received 2.  

     

    Has anyone ever seen this before?  



  • 2.  RE: SRM migration

    Broadcom Employee
    Posted Jul 07, 2021 09:10 AM

    Hi  ,

    I believe this error is noticed due to incorrect SRA credentials. Can you check the SRA credentials and re-run the migration ?



  • 3.  RE: SRM migration

    Posted Jul 07, 2021 12:04 PM

    I did some additional research last night, and I believe you are correct about the SRA credentials.  However, I'm not sure what SRA credentials it is referring to.  When I look at the HL+KLM\System\CurrentControlSet\Services\vmware-dr\creds key, it is empty.

     

     



  • 4.  RE: SRM migration

    Broadcom Employee
    Posted Jul 09, 2021 09:06 AM

     ,

    From SRM UI, can you review the array managers for SRA credentials. 



  • 5.  RE: SRM migration

    Posted Jan 08, 2022 11:48 AM

    Im having the same issue just upgraded a system to 8.3 on Windows and when I go to export the settings to put on the appliance  I get the same error and as yourself nothing in the registry. Did you get a fix ?



  • 6.  RE: SRM migration

    Posted Jan 08, 2022 12:33 PM

    I had to open a case with Vmware.  This was a known issue.  Here is the workaround.

     

    1. As a workaround, open export-srm-data.bat with a text editor and comment out the following line to skip the process
    ----- 
    echo *** Exporting SRA credentials *** 
    % BIN_DIR% \ installcreds.exe --cmd export --cfg% CONFIG% --type sra --file% EXPORT_DIR% \ sraCredentials> nul if% ERRORLEVEL% NEQ 0 goto abort 
    ---- 

    2. and then try to export it again. 

    Please note: the SRA credentials will not be carried over(exported); you will need to reconfigure.

     

    This worked for me.



  • 7.  RE: SRM migration

    Posted Mar 15, 2022 03:48 AM

    Hello,
    Can you provide information how you reconfigured the SRA credentials?  

    Thank You



  • 8.  RE: SRM migration

    Posted Mar 15, 2022 11:42 AM

    After you have imported your data into the new SRM appliance, launch the DR gui and go to your site pair.  Then go to your array pairs and edit them.  You should be able to enter the SRA credentials there.



  • 9.  RE: SRM migration

    Posted Mar 15, 2022 02:27 PM

     

    Thank you for the reply.  I do not however see any option to enter credentials, only array managers and ports.  I am on version 8.3.1.5



  • 10.  RE: SRM migration

    Posted Mar 28, 2022 11:22 AM

    ,

    Did you have EMC Solutions Enabler installed on the windows SRM server?



  • 11.  RE: SRM migration

    Posted Mar 28, 2022 11:48 AM

    yes.   What I did was create an "SRM Utility server" at each location and installed solutions enabler on that.



  • 12.  RE: SRM migration

    Posted Mar 28, 2022 11:59 AM

    ,

    Thank you. We are facing the same issue. It makes sense as the SE local install does not use credentials, but Vmware should have thought of that.