Hi Navin, thanks for reaching out,
please find the output frome the command :
root@vcenterNocA [ ~ ]# service-control --verbose --start content-library
Operation not cancellable. Please wait for it to finish...
Perform start operation. vmon_profile=None, svc_names=['content-library'], include_coreossvcs=False, include_leafossvcs=False
Performing start operation on service content-library...
2024-11-16T08:14:01.157Z Running command: ['/sbin/service', 'vmware-vmon', 'status']
2024-11-16T08:14:01.202Z Done running command
2024-11-16T08:14:01.206Z Service content-library state STOPPED
2024-11-16T08:14:18.786Z ERROR starting content-library rc: 2, stdout: , stderr: Start service request failed. Error: Service crashed while starting
Error executing start on service content-library. Details {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"content-library"
],
"localized": "An error occurred while starting service 'content-library'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
Service-control failed. Error: {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"content-library"
],
"localized": "An error occurred while starting service 'content-library'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
Thanks,
Original Message:
Sent: Nov 14, 2024 01:08 PM
From: Navin A
Subject: content-library Service stopr vcenter backup
Hi Ahmed,
If content-library and any required services are down, backup is expected to fail.
Could you provide me with the output of the below command to troubleshoot the content-library service.
service-control --verbose --start content-library
Original Message:
Sent: Nov 11, 2024 03:43 AM
From: Ahmed-Borham
Subject: content-library Service stopr vcenter backup
Hello everyone,
i have a problem with vcenter backup every time it try to back i see this meesge ( Invalid vCenter Server Status: All required services are not up! Stopped services: 'content-library'. '), i have ben trying to solve this for almost twe weeks now and i cant get it to start at all
vcenter version is 7.0.3.00800
root@vcenterNoc-A [ ~ ]# service-control --status --all
Running:
applmgmt lookupsvc lwsmd observability-vapi pschealth vlcm vmafdd vmcad vmdird vmonapi vmware-analytics vmware-certificateauthority vmware-certificatemanagement vmware-cis-license vmware-eam vmware-envoy vmware-hvc vmware-infraprofile vmware-perfcharts vmware-postgres-archiver vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-stsd vmware-topologysvc vmware-trustmanagement vmware-updatemgr vmware-vapi-endpoint vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-ui vstats vtsdb wcp
Stopped:
observability vmcam vmware-content-library vmware-imagebuilder vmware-netdumper vmware-pod vmware-rbd-watchdog vmware-vcha vmware-vdtc
oot@vcenterNoc-A [ ~ ]# service-control --restart vmware-content-library
Service-control failed. Error: Failed to restart service content-library. vmon-cli RC=2, stderr=Restart service request failed. Error: Service crashed while starting
i try to open the log file from the service but its empty
root@vcenterNocA [ ~ ]# cd /storage/log/vmware/content-library/
root@vcenterNocA [ /storage/log/vmware/content-library ]# ls
cls-db-config-runner.log cls.log.3.gz cls-post-install.log content-library-runtime.log-3.stderr vmware-content-library-gc.log.0.current vmware-content-library-gc.log.7
cls.log cls.log.4.gz content-library-runtime.log-0.stderr content-library-runtime.log-3.stdout vmware-content-library-gc.log.1 vmware-content-library-gc.log.8
cls.log.10.gz cls.log.5.gz content-library-runtime.log-0.stdout content-library-runtime.log-4.stderr vmware-content-library-gc.log.2 vmware-content-library-gc.log.9
cls.log.11.gz cls.log.6.gz content-library-runtime.log-1.stderr content-library-runtime.log-4.stdout vmware-content-library-gc.log.3
cls.log.12.gz cls.log.7.gz content-library-runtime.log-1.stdout content-library-runtime.log.stderr vmware-content-library-gc.log.4.current
cls.log.1.gz cls.log.8.gz content-library-runtime.log-2.stderr content-library-runtime.log.stdout vmware-content-library-gc.log.5
cls.log.2.gz cls.log.9.gz content-library-runtime.log-2.stdout vmware-content-library-gc.log.0 vmware-content-library-gc.log.6
root@vcenterNocA [ /storage/log/vmware/content-library ]# cat content-library-runtime.log.stdout
i enter thge vi to check from the file but it still empty
This problem happened after we renew the certificate and changed the vcenter name according to the certificate we use.
is any one have any idea how to get this start again ????