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 IDM can't read Azure connector

Thanankit Phitchayaphatmethin's profile image
Thanankit Phitchayaphatmethin posted Apr 23, 2025 04:58 AM

Hi anyone 

I can modify user on IDM console, but Azure connector can't update data from IDM both existing and new users. Do you have any recommendations for this issue? And as we checked on the header, the error was still found. 

this header  {"parameterName":"ConsistencyLevel","parameterValue":"eventual"} we use for version 14.5.1

 read failed: Connector Server Read failed: code 19 (CONSTRAINT_VIOLATION): failed on search operation: eTDYNAccountName=XXXXX eTDYNAccountContainerName=Accounts,eTDYNDirectoryName=AzureAD,eTNamespaceName=Azure,dc=im,dc=etasa:xxxxxxx AzureRest: Bad Request, Detailed Error: {"error":{"code":"Request_UnsupportedQuery","message":"Operator 'not' is not supported because the 'ConsistencyLevel:eventual' header is missing. Refer to https://aka.ms/graph-docs/advanced-queries for more information","innerError":

Regards,

Thanankit 

Rinat Matityahu's profile image
Broadcom Employee Rinat Matityahu

Hi Thanankit 

Are you updating the user / account from IM UI or from Provisioning Manager (IMPM)?

REST endpoints related data (endpoints / account templates / accounts) should be managed from IM UI.

Please let us know.

Regards

Rinat

Thanankit Phitchayaphatmethin's profile image
Thanankit Phitchayaphatmethin

@Rinat Matityahu We update on IM ui 

Rinat Matityahu's profile image
Broadcom Employee Rinat Matityahu

Appreciate the reply. With you being on the latest 14.5 SP1 (CHF1) - you should be using version 2.1 of Azure connector / metadata.
If this is indeed the case (latest metadata imported / latest roles.xml imported via the management console) - please raise a Support ticket so we can see the relevant logs associated with the endpoint creation.

Regards

Rinat