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 CA Form with multiselect using a Report/Plug-InID output into CA ticket is difficult to read

Andrew Leguina's profile image
Andrew Leguina posted May 22, 2025 09:18 AM

We have a report that allows users to select multiple authorization groups in a ticket to request access.

At the moment when the ticket is created and multiple groups are selected, they appear in SDM as a giant paragraph that is comma delimited. 

Is there a way to make these appears in a list?

Example of current Output

Group1 Authorizers Person1, Group2 Authorizers Person2, Group3 Authorizers Person3, Group4 Authorizers Person4

Example of what I would like to see in SDM instead

Group1 Authorizers Person1

Group2 Authorizers Person2

Group3 Authorizers Person3

Group4 Authorizers Person4