since the children field of the ticket is a QREL it is not possible for a stored query for the parent tickets.
on the other hand, i think it is possible to have a stored query for the child tickets...basically it is something like "parent is not null" as parent field is SREL
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Original Message:
Sent: Jul 25, 2025 01:07 AM
From: Baerbel Veit
Subject: stored query for parents
Hi team
is it possible to define a stored query that shows only parent incidents. Of course a parent can be a child itself.
Regartds
Baerbel