Dear all,
We are trying to implement a process that will fetch all inputs from Service Catalog form and pass them to request description. This needs to be automated so we don't fetch field by field. For example, lets say that we have an offering for Employee arrival. We need to fill out Employee name, contract type, roles etc.
We tried to put Javascript code inside form script so it fetches all inputs and passes them to description inside hidden container. Unfortunately this doesn't work in its best way because all fields are not fetched and not all fields labels are fetched correctly either.
Then we tried implementing PAM process, which seems to be working and we got all the values and parsed them from XML. But in PAM, we have an issue that we need to create another steps for creating SDM requests with description that we get earlier. We can't open requests in OOTB way (using JAVA class) and then use PAM process to update the description. Does someone have an idea how to do this additional steps of opening SDM requests from Catalog using PAM. What needs to be implemented?
Did someone managed to do this using Javascript so it fetches inputs directly after inserting them into form? Any ideas are welcome.
Thanks,
Bruno
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