Reporting Question - new Reporting API

[Cristi Mitrana]

Hello,

with the 17.4 RU4 release, a new Reporting API has been introduced, slated to replace the exiting CA BI application (TIBCO JasperSoft). I have a question regarding the new API

 Are the PdmDowntime/PdmAddDays/etc. functions that were available for dates and SLA calculatons in the previous ODBC/JDBC drivers included or planned to be included ? Withouth the Downtime related functions, it's almost impossible to calculate the correct downtime-in-SLA interval for tichets/periods of time.

[Mounika Prasad Kombathula]

Hi Cristi,

The Reporting APIs do not have support for the PDM functions at the moment, however, we are reviewing the requirement currently and shall provide an update.

Thanks.

[Cristi Mitrana]

Did you reach a decision ?

[Mounika Prasad Kombathula]

Hi Cristi,

We are considering this functionality for the next release of the reporting API, however, we do not have an ETA at this point.

Please follow our product management updates during our CA SM Office hours sessions. 

Thanks,

Mounika.

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[Peter Schmidt]

Hi Mounika,

in last CA Service Management Office Hours 10th July 2025 - Artefacts | CA Service Management  Broadcom showed what is planned for the future according CASM Reporting.

Question 1: Do you also think about including PDM functions in CASM Reporting?

Question 2: Next CASM Office Hour session on Thursday, 11th September 2025 - will Broadcom talk about REST-Reporting and additional/planned features?

Regards,

Peter

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