Missing Quarantine options under Anti-Spam

[Tim Poulter]

I would ask here first if it is a quick fix or not before I open a case.

After looking through the user guide  it says that I should have 4 tabs under the Services - Anti Spam as follows

Detection Settings , Approved Senders, Blocked Senders and Quarantine. 

But for some reason I only have the following 3

Detection Settings, Approved Senders, Blocked Senders.  I am missing the Quarantine options

so this is preventing me from changing the action to a Quarantine option.

Is there something I am missing

I was able to open and a case and resolve it there. Thanks

[Martin Tingstad Line]

Quarantine is not immediately available to all customers, you have to request that it is enabled. So long as your domains enforce address registration that is a fairly quick task for support.

------------------------------
Thanks
Martin
------------------------------

[bassam labeeb]

Greetings,

Please open a ticket with our support team in order to enable Email Quarantine service for your account. 

[Tim Poulter]

As I dont see the option to edit my post, I will say I open a case and resolved through there