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High availability for Asset Portfolio Manager

  • 1.  High availability for Asset Portfolio Manager

    Posted Oct 01, 2024 08:48 AM

    Customer has a Production site and a Standby site. They would like to know how to configure APM to be able to seamlessly switch over to the Standby site in the event of an outage in Production.

    Is this supported?

    Thank you,

    Patrick



  • 2.  RE: High availability for Asset Portfolio Manager

    Broadcom Employee
    Posted Nov 18, 2024 01:32 AM

    Hi Patrick,

    Load balancing and High Availability (failover) has not been validated in ITAM in the past. HALB support needs to be assessed at the product level and can be achieved with additional configurations on web server (IIS) as well as some updates in the product itself.

    Could you please help us with more details of your topology like below and open an enhancement request with us-

    1. number of web, application and db servers in production system
    2. any integrations with ITAM.
    3. number of end users in ITAM.

    Thanks,

    Mounika.