CA Service Management

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  • 1.  Email Notification 15 days BEFORE due date

    Posted 21 days ago

    Hello,
    I am using CA SDM 17.4, I need to setup a notification to change initiator before 15 days of due date.

    can anyone tell me how do i achieve this.

    I know it is very easy to do if i want to trigger notification AFTER due date.
    But i want it BEFORE due date,



  • 2.  RE: Email Notification 15 days BEFORE due date

    Posted 9 days ago

    @everyone, Can anyone please help?