Symantec IGA

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  • 1.  Email - approval

    Posted Oct 21, 2024 02:43 PM
    Good afternoon,
     
    We are reviewing a use case from Identity Portal and Identity Manager where the application permissions have an approval flow and the client is asking if it is possible that the approvals can be carried out directly from the email that notifies to carry out the ovappral from Identity Portal, since the documentation has been reviewed but nothing related can be found.
     
    What is required is to know if it is possible to carry out this configuration and if IM or iP allows it or if this use case has been had in order to review it?


  • 2.  RE: Email - approval

    Broadcom Employee
    Posted Oct 25, 2024 08:02 AM

    Hi Jhon 

    To confirm your requirement, are you expecting that by following an email link the approval will take place without any actual login to the IM / IP?

    Thank you

    Rinat




  • 3.  RE: Email - approval

    Posted Oct 25, 2024 12:20 PM
    Correct, the client requires that once the email notification arrives, it can be approved directly without having to log in to IM or IP.
     
    It was being tested to see if it is possible through a Web consumption from the Approve Modify User task, but it was not possible.



  • 4.  RE: Email - approval

    Broadcom Employee
    Posted Oct 25, 2024 12:33 PM

    Hi Jhon

    Approval can be done via TEWS (https://knowledge.broadcom.com/external/article/252309) however, the customer must consider all aspects - they obviously need to see the approval details (change / request etc), so all the information must be included.

    Regards

    Rinat