DeployThread - task.install_CDB : failed

[John Carmino de Sousa Gomes]

Hi everyone,

I'm trying to run release update from 17.1 up 17.4 but I'm getting this error:

2025/03/21 15.54.18.762 DEBUG [DeployThread: Configuring CA Service Management common tables] [Task] inside initErrMap() generic. This method should be overloaded if possible

2025/03/21 15.54.19.769 INFO  [DeployThread] [DeployThread] task.install_CDB : failed

My database is Oracle 11c, so I created another instance with Oracle 19c. I did this and put the DB dump in the new instance with Oracle 19c.
I ran pdm_configure.exe, it was successful, SDM is running normally, but when I try to install 17.4, I get this error.

Could someone please help me solve this problem?

Regards,

John.

[Haritha Vempati]

Hi John, 

We need to understand the complete upgrade process you followed. Can you please raise a support case for better attention to the issue.

Thanks,

Haritha

[Hemalatha Simhadri]

Hi John,

Can you check if there are any errors reported in install_mdb.log? And also check what is the command it is trying execute.

You can find install_mdb log inside the mdb folder. 

Thanks & Regards,

Hema.