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  • 1.  Custom link in Service Point UI

    Posted Mar 01, 2024 02:35 AM

    Dear all,

    In the Service Point UI, we added custom link that is leading to Jasper report. Link is working fine but at the end of the link there is a Jasper parameter called "Contacts" that should be filled with contact user id or contact alternate identifier of logged in user. On that way, when user logs in and clicks on custom link, it leads them to Jasper report and jasper parameter should be automatically filled with contact user id or contact alternate identifier (logged in user).  I managed to make this work in Classic SDM UI by using $dobref.contact_num in "Analyst" role and I used $cst.contact_num in Employee role. This works fine in Classic UI but we want to implement this also in Service Point UI. I am wondering if someone on the community has done something similiar to this?

    This is how custom link looks like:

    URL of the link: http://JASPERSERVER:8080/jasperserver-pro/flow.html?_flowId=viewReportFlow&_flowId=viewReportFlow&ParentFolderUri=%2Forganizations%2Fcasm_insights%2FSDM%2F7it%2Freports&reportUnit=%2Forganizations%2Fcasm_insights%2FSDM%2F7it%2Freports%2FNAME_OF_REPORT&standAlone=true&j_username=JASPER_USER&j_password=PASSWORD&Contacts=

    Contacts at the end of the link is that I want to fill dynamically. 

    Also I know that there is option of Insights but currently customer hasn't got this configured yet.

    Version of Service Point is 17.3.0.23.

    Thanks in advance.

    BR,

    Bruno



  • 2.  RE: Custom link in Service Point UI

    Posted Feb 07, 2025 02:18 AM

    Hello Bruno,

    Bruno,
     
    your post could solve one of my problems at the moment. Can you give me a little more detail. 
    Where exactly did you put the link? A few details, as described above, would help me enormously.
     
    Many thanks for your support.
    best regards
    Carlos



  • 3.  RE: Custom link in Service Point UI

    Posted Feb 07, 2025 05:09 PM

    Hello,

    Sorry, I can't remember where we put this link because we couldn't meet all the requirements needed, so we removed it. Maybe you can try inspecting the "header" element and try to find where to put it.

    BR,

    Bruno




  • 4.  RE: Custom link in Service Point UI

    Posted Feb 07, 2025 05:10 PM

    Hello,

    Sorry, I can't remember where we initially put the link because it didn't meet all the requirements needed, so we removed it. Try inspecting element where you want to insert it and find the source file maybe.

    BR,

    Bruno