CA Service Management

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  • 1.  CASM 17.4.2 - ServicePoint - offering Landingpage for customer's Portal (URL)

    Posted Jul 01, 2024 02:04 AM
    Edited by Peter Schmidt Jul 01, 2024 02:47 AM

    Hi,

    does anybody know a way/url that brings us directly to an/the offerings-Page like "https://<server>:9444/casm.html#/bui/home?more=offerings" ?</server>

    What we want it is (like it was possible before ServicePoint) to have a link from customer's portal which directly lands in offerings.

    The old SelfService-Scripts seem not to work any longer.

    Regards,

    Peter



  • 2.  RE: CASM 17.4.2 - ServicePoint - offering Landingpage for customer's Portal (URL)

    Broadcom Employee
    Posted Jul 19, 2024 06:47 AM

    Hi Peter,

    This use case was not part of the Service Point(SP) design. Feel free to open an idea to be considered in a future release.

    SP does give you a list of Offerings, but it was deigned primarily to have the user describe what they want to do and then SP would provide the best possible offering/category available for that need, based on past requests.

    Regards,
    Sebastian


    Original Message