CA Service Management

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  • 1.  CASM 17.4 CA Service Point App cannot be found in google store

    Posted Nov 07, 2024 05:35 AM

    Hi,

    as described in https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-4/using/mobility/ca-service-point-mobile-app.html I'm trying find/install CA Service Point App on my mobile.

    I'm not able to find app in the store.

    Does anybody know how to find it?

    Download and install
    • On your mobile device, go to the App store or Google Play store.
    • Download the CA Service Point mobile app.
    • Open the mobile app to configure a connection to your Service Point system.

    ?????

    Regards,

    Peter



  • 2.  RE: CASM 17.4 CA Service Point App cannot be found in google store

    Broadcom Employee
    Posted Nov 08, 2024 01:11 AM

    Hi Peter,

    We are currently working on it. Will try to resolve it and make it available soon.

    Regards,

    Sirisha




  • 3.  RE: CASM 17.4 CA Service Point App cannot be found in google store

    Posted Nov 08, 2024 01:28 AM

    Hi Sirisha,

    many thanks for this hint.

    I'll keep customer informed.

    Regards,

    Peter




  • 4.  RE: CASM 17.4 CA Service Point App cannot be found in google store

    Broadcom Employee
    Posted Nov 19, 2024 02:36 PM

    UPDATE:  Still working with Google to have the CA Service Point APP republished

    Will keep you posted.



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    Paul Coccimiglio
    [JobTitle]
    [CompanyName]
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  • 5.  RE: CASM 17.4 CA Service Point App cannot be found in google store

    Posted Nov 20, 2024 03:37 AM

    Hi Paul, good morning Sirisha,

    should/we also create a CASE for it or isn't it neccessary?

    Regards,

    Peter




  • 6.  RE: CASM 17.4 CA Service Point App cannot be found in google store

    Broadcom Employee
    Posted Nov 20, 2024 03:50 AM

    Hi Peter,

    We already have a case and defect opened (DE619709).

    I will update you on ETA.

    Regards,

    Sirisha




  • 7.  RE: CASM 17.4 CA Service Point App cannot be found in google store

    Posted Nov 20, 2024 04:04 AM

    Hi Sirisha,

    thanks for the Update.

    Regards,

    Peter