CA Service Management

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  • 1.  CA Service desk manager

    Posted Jun 28, 2024 04:43 AM
      |   view attached

    Hello Team,

    I have an issue with the service desk manager application we use internally. We noticed the edit button is not showing again in the different options under the administrative tab only the help option button is showing.

    Kindly suggest what the issue is and a solution.

    BR



  • 2.  RE: CA Service desk manager

    Posted Jun 30, 2024 10:31 AM

    Hi Ayodeji,

    You must use the background server for edit options.

    The app server can't to do it.



    ------------------------------
    Regards,
    Felipe Vandrilho

    Linkedin: https://www.linkedin.com/in/vandrilho/
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