Clarity

 View Only
  • 1.  API-1007 error when adding resources into Project Staff

    Posted 14 days ago

    I have installed a new testing environment to check out the 16.2.3 release using Oracle Database.

    I have:

    • Configured everything to get the new UX working.
    • Created a group to include ALL the access rights
    • Created a new user
    • Included all users (mynewuser, admin, csk.admin, etc) in the "All Rights Group"
    • Created a new Project

    Whenever I try to add a new resource in the Staff tab in the project I get an "API-1007: You are not authorized to process request. Contact your system administrator for necessary security rights.", even though I have all the available access rights.

    In the ap-ca.log I get this: "WARN  2024-09-19 07:23:12,183 [http-nio-8080-exec-62] ppm.rest (clarity:mynewuser:<session_id_redacted>:PPM_REST_API) (<id_redacted>) User mynewuser tried to POST resource [resource name: teams, resource id: null] but does not have permission."

    The funny thing is that I can do it without problems when using the Classic interface, and it show in the MUX with no problem. I can even delete it via MUX. Just cannot add any new resources.

    Any thoughts on what to check out in my configuration?



    ------------------------------
    Gustavo de Almeida | Dataprev
    ------------------------------


  • 2.  RE: API-1007 error when adding resources into Project Staff

    Broadcom Employee
    Posted 14 days ago

    Hi Gustavo

    Is the user have Team - Edit - All  rights and can you try to add one user and grant him all global rights and test. 



    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Senior Principal Support Engineer | Agile Operations Division
    Broadcom Software
    ------------------------------



  • 3.  RE: API-1007 error when adding resources into Project Staff

    Posted 14 days ago

    Hi there, Suman.

    The user has all the rights, including "Team - Edit - All". However I created a new user and granted all the rights directly to it (including "Team - Edit - All").

    The problem still occurs.

    This new user, as does the other one, can include resouces in the team... but only through the Classic UI.




  • 4.  RE: API-1007 error when adding resources into Project Staff

    Broadcom Employee
    Posted 14 days ago

    Every rights provided under global rights are added to the users 



    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Senior Principal Support Engineer | Agile Operations Division
    Broadcom Software
    ------------------------------



  • 5.  RE: API-1007 error when adding resources into Project Staff

    Posted 14 days ago

    Here is the video of the problem in detail:




  • 6.  RE: API-1007 error when adding resources into Project Staff

    Broadcom Employee
    Posted 13 days ago

    I understood the problem and access rights in classic and mux is little different, hence wanted to confirm if the user has all the rights rather just checking on  Team - Edit - All 



    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Senior Principal Support Engineer | Agile Operations Division
    Broadcom Software
    ------------------------------



  • 7.  RE: API-1007 error when adding resources into Project Staff

    Posted 10 days ago

    Any ideas on which config parameters I should check?☻