Clarity r13 - server is not visible in CSA

[Anon Anon]

Hi,
i have 2 identical environments with Clarity r13 on RedHat , installed identically. 1st environments is ok - i can see server name in CSA - nothing wrong here. But 2nd one is displaying "No active servers discovered."

i checked services on both machines and both beacon and nsa is running.

Any advice?

Regards,
Michal

[Legacy User]

Hi Michal,
the few times i have seen that, it is because of the beacon not started. unlike v12, v13 requires the beacon to be able to see the servers.
restart beacon and nsa (in that order).
let me know if that helped
Federico

[Anon Anon]

Hi Federico,
i did what you suggested, but had no luck. I also removed services and added/deployed/started them again, but result is still "No active servers discovered." and beacon + nsa services are running...

update:

i tried "admin tower" command to check if it sees something :
- both machines shows correct "ticks" from correct ports when i use "trace on/off" but only 1st machine (one which is visible in its CSA) is listed in "list clients" command result - second one has this result list empty. i forgot to mention that both machines are placed in different segment of network. Maybe i messed something in network settings.

any idea will be appreciated...

[Robert_Ensinger]

Hi Michal.
I think I saw this yesterday as well. New to me in V13 is the ability to use hostfiles to define servers (I'm coming from 12.1 - not sure when this came in or if it's new with V13). So far I haven't found any documentation on it but if it gets me out of multicast discovery ****, I want to use it. Anyways, I too had the 'no active servers', so playing around I clicked 'switch to host files' and manually defined the servers, then clicked it back to auto discovery and they were there.

HTH,
Rob

[Anon Anon]

I forgot to change ip adress in a hostfile on one of the machines when i moved it to different network segment. It's visible in CSA again.

Thank you for advice , Rob.