CA Workload Automation ESP Edition

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Issue with Process_MON in AS400 systems

  • 1.  Issue with Process_MON in AS400 systems

    Posted 11-23-2018 11:55 AM

    I have set a job to monitor a process on couple of as/400 systems.The job is to wait until the process stops then starts it. But the job that monitors the process completes assuming that it's not running though the process running on systems.

     

    Any suggestions on how to fix this

     

    Job Setup

     

    PROCESS_MON ADR7
    RUN DAILY
    AGENT ADR7AGENT
    PROCESS *ALL/SCIOWNER/ASCHEDULER
    STATUS STOPPED WAIT
    ENDJOB

    PROCESS_MON ADR2
    RUN DAILY
    AGENT ADR2AGENT
    PROCESS *ALL/SCIOWNER/ASCHEDULER
    STATUS STOPPED WAIT
    ENDJOB



  • 2.  Re: Issue with Process_MON in AS400 systems

    Posted 11-27-2018 08:31 AM

    Hello,

     

    As the doc link below:

    PROCESS Statement: Specify Process Name - CA Workload Automation ESP Edition - 11.4 - CA Technologies Documentation 

     

    • i5/OS:
      Specify the following format:

      jobnumber/username/jobname

      • jobnumber
        Specifies the six-digit job number or *ALL.
      • username
        Specifies the user ID the job runs under. The value can be a generic name or *ALL.
        Limits: Up to 10 characters
      • jobname
        Specifies the job name on the i5/OS system. The value can be a generic name or *ALL.
        Limits: Up to 10 characters

    ----------

    Could you confirm that the running JOB ASCHEDULER runs under user SCIOWNER?

     

    Thank you,

     

    Lucy



  • 3.  Re: Issue with Process_MON in AS400 systems

    Posted 11-30-2018 10:00 AM

    Yes Lucy.

     

     

    The job ASCHEDULER runs under user SCIOWNER.

     

     

     

    Be Well,

    Baga

     

     

    Bagavathi V

    TCS Partner for Walgreens

    ITOPS - PRODUCTION SUPPORT & ESP SCHEDULING TEAM

    Location:Chennai,India

    Phone: 847 788 4700 option 3

    Mail to : bagavathi.v@walgreens.com



  • 4.  Re: Issue with Process_MON in AS400 systems

    Posted 11-30-2018 10:44 AM

    Hi Baga,

     

    Thank you for your confirmation.

     

    Please open a support ticket, so that we can request all related data to check further for other possible causes.

     

    And then we can post the result here.

     

    Thank you,

     

    Lucy



  • 5.  Re: Issue with Process_MON in AS400 systems

    Posted 11-30-2018 11:19 AM

    Hi Lucy,

     

     

    Kindly find the support ticket: 01251921

     

     

     

    Be Well,

    Baga

     

     

    Bagavathi V

    TCS Partner for Walgreens

    ITOPS - PRODUCTION SUPPORT & ESP SCHEDULING TEAM

    Location:Chennai,India

    Phone: 847 788 4700 option 3

    Mail to : bagavathi.v@walgreens.com