Layer7 Identity Management

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IM upgrade from 12.6.5 to 12.6.8

  • 1.  IM upgrade from 12.6.5 to 12.6.8

    Posted 09-09-2018 04:08 AM

    Hi Team

     

    Currently we were on CA IDM 12.6.5 & we need upgrade to CA IDM 12.6.8

    -----------------------------------------------------------------------------------

    For Upgrading CA IDM 12.6.8.

    we have installed -> Java 1.8 --> jboss 6.4

    previously jboss 6.3 version is used for 12.6.5

     

    When we have Upgraded IM 12.6.8 ,changes are Moved to jboss 6.3 even though we have given the correct patch of Jboss 6.4 when we brought up the server , in IM Manage Console the IM version still showings as 12.6.5 when we are moving from Jboss 6.3 to jboss6.4 We need to Upgrade the IM or Migrate the IM.

    if need to do the Migrate . What all the additional steps we need to do like configuration and etc.

     

    Thanks Team



  • 2.  Re: IM upgrade from 12.6.5 to 12.6.8

     
    Posted 09-10-2018 09:38 AM

    The way I've done this in the past is as follows

    • Back up complete JBoss 6.3 folder
    • Remove JBoss Service (assuming Windows)
    • Uninstall IM r12.6.5
    • Delete JBoss 6.3 folder
    • Install Java 8 JDK
    • Unzip JBoss 6.4
    • Install clean IM r12.6.8, pointing at the same database and using JDK 8 and JBoss 6.4
    • If you use different databases for workflow, audit task persistence etc., then update standalone-full.xml (or standalone-full-HA.xml) to point at the correct databases for each datasource
    • Copy across any custom configuration (if you have any) from your backup of JBoss 6.3 into JBoss 6.4
    • Start JBoss 6.4
    • Configure as service

     

    That's probably simpler than trying to upgrade the in-place IM on JBoss 6.3

     

    Pearse



  • 3.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-10-2018 11:18 AM

    Hi Pearse Kennedy,

     

     Thanks for the Important information.

     

      If we uninstall the previous IM 12.6.5 & jboss 6.3 and we if install fresh IM12.6.8 & jboss 6.4.( it come into migrate part)

       All the Environment data will be lost in Management console of old IM and we have to give new Environment Setting again.

      What all the things we need to take the Export & back up from IM 12.6.5 & jboss 6.3.

        If we do the same thing in prod it might break some settings.

     

      If installing IM12.6.8 & jboss 6.4 & jdk 1.8 , what all configuration things are needed. and what all things needed to copy from the old IM 12.6.5 & jboss 6.3. to IM12.6.8 & jboss 6.4

     

     Please help on the above.

     

    Thanks Team

     

     

     



  • 4.  Re: IM upgrade from 12.6.5 to 12.6.8

     
    Posted 09-10-2018 11:25 AM

    You won't lose any environment data as long as your new install points at the existing DB.

    Your directory and environment definitions, and all your custom roles, tasks, screens, PX etc are in the DB and will therefore be maintained.

     

    The only things to copy over from the JBoss 6.3 file system are any custom files that you created (e.g. localization translations, custom code, custom fragments for confirmation messages for specific tasks, custom logo or branding for UI etc.). If you didn't change anything there, then nothing to copy across.

     

    If you are developing custom workflow processes, then you will probably need to configure Workpoint so that Designer.bat starts up. Follow standard documentation for this. As you're pointing that the same DB, any custom processes already created will still be available.

     

    Also work through the links that Ashok provided. However much of this may not be relevant to you if you are starting at 12.6.5



  • 5.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-10-2018 02:22 PM

    HI ,

     

     Thanks PEARSE Kennedy , and Ashok kumar Muthu for your help,

     

     Is it compulsory we need to upgrade the provisioning Directory and Provisioning server as we are upgrading from Upgrading the from IM 12.6.5 and 12.6.8

     

    Thanks Team



  • 6.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-10-2018 04:55 PM

    Yes, You need to upgrade all the IDM components to the same version.



  • 7.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-10-2018 10:34 AM

    IM Manage Console the IM version still showings as 12.6.5 :

     

    Running IDM installer will not upgrade/update your role-definitions though it will take care of schema upgrade at DB level. You need to perform Post upgrade configurations as needed for your environment - Post-Upgrade Configuration - CA Identity Manager - 12.6.8 - CA Technologies Documentation 

     

    Perform below steps which will take care of your IME version upgrade which is displayed on IM management console.

    Environment Changes - CA Identity Manager - 12.6.8 - CA Technologies Documentation 

     

    And why not upgrading to 14.2 ? 

    Server Environments - CA Identity Manager - 14.2 - CA Technologies Documentation 

     

    EOS for 12.6.8 is April, 2019 - EOS

     

    CA Identity Manager Release and Support Lifecycle Dates - CA Technologies 

     



  • 8.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-21-2018 07:26 AM

    HI Ashok / Pearse Kennedy

     

    as per your guidence i have able to install the directory ,Provision Directory , Provision Server.

     

    When i am try to install the Idenetity Manager the below error is coming , Please help me on these

     

    ./ca-im-12.6.8-linux.bin -i console
    Preparing to install...
    Extracting the JRE from the installer archive...
    Unpacking the JRE...
    Extracting the installation resources from the installer archive...
    Configuring the installer for this system's environment...

    Launching installer...

    Preparing CONSOLE Mode Installation...

    Invocation of this Java Application has caused an InvocationTargetException. Thi s application will now exit. (LAX)

    Stack Trace:
    java.lang.UnsatisfiedLinkError: /ca/tmp/install.dir.4045/Linux/resource/jre/lib/ i386/libawt_xawt.so: libXrender.so.1: cannot open shared object file: No such fi le or directory
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1938)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1821)
    at java.lang.Runtime.load0(Runtime.java:809)
    at java.lang.System.load(System.java:1086)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1938)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1842)
    at java.lang.Runtime.loadLibrary0(Runtime.java:870)
    at java.lang.System.loadLibrary(System.java:1122)
    at java.awt.Toolkit$3.run(Toolkit.java:1636)
    at java.awt.Toolkit$3.run(Toolkit.java:1634)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.awt.Toolkit.loadLibraries(Toolkit.java:1633)
    at java.awt.Toolkit.<clinit>(Toolkit.java:1668)
    at java.awt.Component.<clinit>(Component.java:593)
    at com.zerog.ia.installer.util.BidiUtilImpl.setDefaultLocale(DashoA10*.. )
    at ZeroGaz.a(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.j(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.e(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
    at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
    at com.zerog.ia.installer.Main.main(DashoA10*..)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl. java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces sorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at com.zerog.lax.LAX.launch(DashoA10*..)
    at com.zerog.lax.LAX.main(DashoA10*..)
    This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

     

    Thanks & Regards

    Mohan



  • 9.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-21-2018 08:42 AM

    It looks like you are using 32-bit Java, Can you try with 64-bit Java.



  • 10.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-21-2018 08:59 AM

    Hi Ashok,

     

    my java version

    i have installed the 64 bit java

    java version "1.8.0_181"
    Java(TM) SE Runtime Environment (build 1.8.0_181-b13)
    Java HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)

     

    Thanks & Regards

     Mohan 



  • 11.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-21-2018 09:36 AM

    The reason, I was pointing jdk was based on below 2 things:

     

    java.lang.UnsatisfiedLinkError --> usually bit mismatch between 32 and 64 throws this error 

     

    /jre/lib/ i386/ --> This path belongs to 32-bit JDK. It supposed to be /jre/lib/amd64 for 64 bit java's.

     

    Also try to clear your system temp files/folders and give it a try.

     

    Follow below KB article and install any missing/dependent libraries based on your OS version. I would suggest to open  a support case if you are not able to identify the issue.

     

    Red Hat Linux CA Identity Manager Install 

     

     

     



  • 12.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-24-2018 02:26 PM

    Hi Team,

     

    we have upgrade  ca dim from 12.6.5 to 12.6.8

     

    in the management console environment it still shows 12.6.5 to change the version we have exported the environment and changed

    the environment xml and replaced the 12.6.5 to 12.6.8 and we have zip the the folder with three  files environmet,environment_roles,environment_settings and imported 

    At import process is getting is failed.

     

    we cannot see the old custom written  Policy Xpress, Provison Roles,Admin Task 

     

    In the up-gradation process the old custom PolicyXpress,Provsion Roles , Admin Tasks will be deleted

    where the Policyxpress,Provsion Roles , Admin Tasks are stored and from where can we import those files

     

    Please help on these.

     

    Thanks & Regards

     Mohan

     

     

     

     



  • 13.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-25-2018 06:58 AM

    Hi Ashok Kumar / Pearse Kennedy,

     

    Thank you for your support , with your valuable information sharing has helped us to complete the upgrading ca dim from 12.6.5 to 12.6.8.

     

    we have issue in the management console environment it still shows 12.6.5 to change the version we have exported the environment and changed

    the environment xml and replaced the 12.6.5 to 12.6.8 and we have zip the the folder with three  files environmet,environment_roles,environment_settings and imported 

    At import process is getting is failed.

     

    we cannot see the old custom written  Policy Xpress, Provison Roles,Admin Task 

     

    In the up-gradation process the old custom PolicyXpress,Provsion Roles , Admin Tasks will be deleted

    where the Policyxpress,Provsion Roles , Admin Tasks are stored and from where can we import those files

     

    Please help on these.

     

    Thanks & Regards

     Mohan



  • 14.  Re: IM upgrade from 12.6.5 to 12.6.8

    Posted 09-25-2018 10:20 AM

    You did not read my previous instructions clearly, You don't have to update the version manually by exporting, below step will take care of it automatically:

     

    Perform below steps which will take care of your IME version upgrade which is displayed on IM management console.

    Environment Changes - CA Identity Manager - 12.6.8 - CA Technologies Documentation 

     

    Import these Role-def xml files one at a time as per your environment needs by following instructions from above link which will update the IME version automatically.

     

    Regarding your Objects got deleted/missing --> I would suggest to open a support ticket.