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Missing CA eHealth product selection for download and case managment

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  • 1.  Missing CA eHealth product selection for download and case managment

    Posted 01-17-2018 06:15 PM

    Software product CA eHealth is no longer displayed under Download management and Case management. Although it is still available under Product Information.

     

    Company: SEATTLE CHILDREN'S HOSPITAL

    Site ID:  910093



  • 2.  Re: Missing CA eHealth product selection for download and case managment

    Posted 01-18-2018 03:24 AM

    Dear Barry,

     

    Thanks for posting your question. We will review your account and get back to you with more information.

     

    Thanks,

    Elke



  • 3.  Re: Missing CA eHealth product selection for download and case managment
    Best Answer

    Posted 01-18-2018 12:26 PM

    Dear Barry,

     

    As informed through the support case I have raised for you, this is a contractual issue. We will follow up with you directly through the support case I raised on your behalf.

     

    Thanks,

    Elke



  • 4.  Re: Missing CA eHealth product selection for download and case managment

    Posted 01-25-2018 11:44 AM

    Dear Barry,

    I see we have assisted you with your issue, can you please mark this question as answered ?