UPM Reboot pop up message

[Varun kumar]

Hi All,

 

Can we change the message which is displayed in the below reboot pop window with the message "Security patches has been deployed to the machine which requires reboot.  Could you please save your work and close all open applications before you click Reboot.  You may defer this by 24 hours for 4 times."

 

 

 

Any help.

 

Thanks!

[Jean-Yves Guiblet]

Hi Varun,

 

Text displayed in reboot dialog box could  be changed by editing the file C:\Program Files (x86)\CA\DSM\Bin\caf.enu

 

For example, following strings could be changed :

 

IDS_CD_REBOOTNICE="A reboot of this computer has been ordered. Please save your work. %1$t"

IDS_CD_DEFER="You can defer this by %1$t up to a maximum of %2$d times."

 

But macro like %1$t or %2$d should not be removed.

 

Please see following links for more information about this :

 

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC402117.html

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC512129.html

 

and in the online documentation in this page under "Customizing the Reboot or Logoff Process" :

 

https://docops.ca.com/ca-client-automation/14-0/en/additional-product-documentation/desktop-and-server-management/agent-best-practices/common-components

 

 

Thanks.

Regards,

Jean-Yves

[Varun kumar]

Hi Jean-Yves,

 

Thanks for the reply, I just need clarification on below points.

1) Do we need to edit the caf.enu file on the domain manager or all the agent machines?

2) On the ITCA agent/target machines the installation directory is below.

Agent installation location : C:\Program Files (x86)\CA\DSM\Bin

Do we need to update above path in configuration policy(DSM\common\caf\general\dialogbitmap,) to replicate bitmap file to agent machines ?

 

Could you please clarify on this.

 

Thanks!

[lecri01]

Remember that is for all packages.  You cannot designate a different message per package.   Therefore you should make your message generic.

 

 

 

Sent from my Verizon, Samsung Galaxy smartphone

[Jean-Yves Guiblet]

Hi Varun,

 

1) The file caf.enu should be updated on all Agent machines.

Maybe you could create a SD Package to deploy the updated caf.enu to all agents.

 

 

2) You should put the path and name of new bitmap file used in the reboot/logoff dialog.

The bitmap file should be 500x65 pixels in size.

 

For example if a bitmap file reboot.bmp is copied under c:\windows on the agents, the parameter DSM\common\caf\general\dialogbitmap should have the value : c:\windows\reboot.bmp

 

If it is copied under  C:\Program Files (x86)\CA\DSM\Bin, the value should be  :

 

DSM\common\caf\general\dialogbitmap=C:\Program Files (x86)\CA\DSM\Bin\reboot.bmp

 

Thanks.

Regards,

Jean-Yves

[Varun kumar]

Hi Jean-Yves,

 

Thanks for the reply, I would like to know what are the implications if we do this changes.

Can you confirm the following.

1) While updating caf.enu file across all the 20K agents, Assume due to some issue caf.enu is not updated. will there be any problem on agent machines ?.
2) Also, In support documents could see that before any version upgrade back up the customization and proceed with version upgrade. what all folders we need to take back up ?
3) what if caf.enu is corrupted due to some reasons while distributing the SD package. Does that break the functionality of ITCA agent on target machine ?
4) Changing the text and reboot dialog is it best practice and supported by CA ?

 

Thanks in advance!

[Jean-Yves Guiblet]

Hi Varun,

 

Here are my answers :

 

1) While updating caf.enu file across all the 20K agents, Assume due to some issue caf.enu is not updated. will there be any problem on agent machines ?.

No machines with original version of caf.enu file will work without problem. It will display the default message defined in caf.enu

 

 

2) Also, In support documents could see that before any version upgrade back up the customization and proceed with version upgrade. what all folders we need to take back up ?

In case of updated file caf.enu I think nothing should be backuped on the agent. Upgrade may update the file caf.enu with new or updated messages. 

So in case of upgrade, you should update again the file caf.enu using the latest version of caf.enu and deploy it again on all machines after the upgrade.

 

3) what if caf.enu is corrupted due to some reasons while distributing the SD package. Does that break the functionality of ITCA agent on target machine ?
If caf.enu is corrupted on a machine, ITCM Agent may not work anymore (it depends of the corruption).
The solution is to restore the caf.enu file using another method than using ITCM Agent as it is not working anymore.

4) Changing the text and reboot dialog is it best practice and supported by CA ?
Yes it is supported by CA as the method is documented in CA Document online.

 

 

Thanks.

Regards,

Jean-Yves