The connection with the caf service was broken unexpectedly. ITCM 12.5

[Anon Anon]

Installed the agent on the pc and caf status shows the below message.

 

C:\Windows\system32>caf start

Starting caf service...

Waiting for service to confirm startup...

Connecting to caf process...

CA DSM r12 Common Application Framework 12.5.1000.767

Starting all DSM services...

The connection with the caf service was broken unexpectedly.

The caf service may have died.

The command failed.

 

Thankyou

[Piyush Kumar Mehta]

Hi Ejcarg

  From error message, I understand this could be related to CAM issue, could you please verify recycling CAM services:

From Command line

- CAF stop

- cam change disabled

- camclose

- Verify CAM.exe in windows task manager , if exists kill the same

Now

- Run: cam change auto

- caf start

If still this is a problem seen on multiple targets, I suggest  to raise a issue and upload dsminfo from one of the error target agent.

Thanks & Regards,

Piyush

[Abdul Samad Mohammed]

Hi,

 

Also make sure that cam.exe is added in the PATH section, it resides in C:\Program Files\CA\SC\CAM\bin.

 

Regards,

Samad

[Anon Anon]

Thank you very much for the info, I could solve the problems.

thanks and regards.

[Anon Anon]

Hello ejcarg:

 

Please click Correct Answer in the replies above that helped you to resolution.

 

Thanks!
Mary