Clarity

  • 1.  Timesheet Compliance - Best Practices

    Posted Jun 11, 2013 05:33 AM
    Hi guys,
    What have you found to be the best method of getting people to complete their timesheets?
    We are trying to limit the effort.
    And we aren't allowed to use the threat of physical violence. lol
    Cheers,
    Andrea


  • 2.  RE: Timesheet Compliance - Best Practices
    Best Answer

    Posted Jun 11, 2013 06:10 AM
    So much of this is cultural and I don't think any organisation gets it 100% right all of the time and we're no exception.

    That said, things we have done:
    For contractors, agencies will only pay them if the individual has submitted a copy of their timesheet to the agency each week (we have a report that gives them a print out). That keeps contractor timesheet compliance pretty high :grin:
    Put a portlet on the overview page for each user that tells them if they have outstanding timesheets (obviously they can still ignore it but it's better than nothing....horses to water and all that!)
    Done a similar portlet for managers/programme office to allow them to look across their areas.
    Periodically issue stats on compliance by area.

    As Clarity timesheets ultimately feed our internal recharge process that also gives a bit of impetus to getting the data in.

    Owen


  • 3.  RE: Timesheet Compliance - Best Practices

    Posted Jun 11, 2013 10:16 AM
    Our time sheeting percentage is relatively high.mainly because of the governance.

    1. we have an Governance team where strict process is enforced and followed.Now it has become an regular practice.
    2. Internal Recharge is based on the time sheets so obviously it will be important for finance.
    3. Our Monthly Financial timelines will have an weekly cut off and an Monthly cut off.we will close after
    Monthly cut off.Every month 1st working day is the previous monthly time sheet adjustment day and 2nd working day will be the time period closure.
    4. Alerts are scheduled for exceptions where Individuals are reminded and finally every week exceptions are triggered at the unit head levels.
    Emails will come regularly from PMO team on Monthly time sheets cut off.
    5. RM / PM are responsible for their respective resources time sheet completion so they will run the PM / RM wise time sheet reports and act.
    6. Time sheet Training is also an part of New Joiners Induction Program.we have an ETraining module for clarity time sheeting
    and users should attend and pass it.
    7. contractors are billed based on their time sheets so vendors will enforce their employees to enter time sheets.


    To Simplify / encourage users to enter time sheets-->

    1. For those who are basic users (other than PM/ RM / FM) alone we can set the default landing page to time sheet filter / current time sheet page.
    so they will be reminded whenever they login.This will also help in system performance.

    2. Educate users to use populate Button so they will feel simpler.

    3. If users are going to enter only the available hours then educate them to enter in Total hours alone and save it so that automatically the daily
    hours will get populated accordingly.

    4. WBS can be defined clearly with an appropriate phase / Task so it will be easy for PM to assign appropriate tasks and users can enter time sheets
    accordingly.

    5. An HTML portlet in the overview page with an scroll er reminding the users before Time sheet cut off.

    6. For PM / RM users build an dashboard in where it will show the reporters time sheet exceptions so they can chase them.Trainings will also help.


    cheers,
    sundar


  • 4.  RE: Timesheet Compliance - Best Practices

    Posted Jun 11, 2013 01:42 PM
    Hi Andrea,

    Its a very common situation, and I think that solution is answering a timesheet user´s question: "What is my benefit filling timesheets???"
    Here we just can increase the use of timesheet when managers "bought" the idea and starts to receiving weekly reports that shows who (and who dont) sent hours.

    Regards.

    Nei Villas Boas


  • 5.  RE: Timesheet Compliance - Best Practices

    Posted Jun 11, 2013 05:07 PM
    Put it in their yearly performance plan. Their bonus, or potential raise will be impacted if they do not do it.