Server Blacklist Removal

[Migration User]

I am trying to use http://ipremoval.sms.symantec.com/lookup/ but i keep getting an error. 

The IP that is causing problems is 185.69.61.208. 

We cannot send to hotmail and we are not sure why it is on a blacklist. It is not on any other blacklists. 

We saw this message: 185.69.61.208 185.69.61.209 Yes Blocked due to user complaints or other evidence of spamming

Is it possible to remove this and can you see why it is listed. 

 

Here is a  Mail Delivery users from that IP are getting with hotmail:

 

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  [e-mail]
    host hotmail-com.olc.protection.outlook.com [104.47.4.33]
    SMTP error from remote mail server after pipelined end of data:
    550 5.7.1 Unfortunately, messages from [185.69.61.208] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [AM5EUR02FT047.eop-EUR02.prod.protection.outlook.com]

 

Reporting-MTA: dns; da08.mkbcp.net

Action: failed
Final-Recipient: rfc822;[e-mail]
Status: 5.0.0
Remote-MTA: dns; hotmail-com.olc.protection.outlook.com
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [185.69.61.208] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [AM5EUR02FT047.eop-EUR02.prod.protection.outlook.com]

[ℬrίαη]

Submit a sample of the email that's blocked to:

[e-mail] 

reference link: http://www.symantec.com/docs/TECH82881