Sysprep W11 24H2 with updates failed with ShellHost.exe - System Error

[woodle]

Hi all,

I hope someone can help me solving the following issue:

When I deploy a new Virtual Machine from an Template with Windows 11 24h2 newer than Build 26100.1742 and a VM Customization Specification which creates a new SID, change name, etc sysprep fails with the following message:

This is also written in 

Windows 11 24H2 Guest OS Customization Fails with ShellHost.exe Error

Broadcom		remove preview
Windows 11 24H2 Guest OS Customization Fails with ShellHost.exe Error VMware engineering has been collaborating with Microsoft on this issue. In the meantime, the following workarounds have been confirmed to work around the issue: Workaround Option 1: Use an Earlier Windows Build Use Windows 11 24H2 GA build 26100.1742 image without any updates to deploy Windows. Apply guest customization to this clean build. View this on Broadcom >

and

https://community.omnissa.com/forums/topic/68871-windows-error-message-after-upgrade/

As we need to keep our templates "up to date", especially when joining the domain, we need a solution for this.

Broadcom points to Microsoft, Microsoft points to Broadcom who need to solve this issue - bad for all customers.

Did someone find a solution to sysprep updated Windows 11 machines with vSphere Customization Preperation Templates?

Any help is welcome.

Michael

[Pengpeng Sun]

Hi Michael,

You may have to keep your templates as Build 26100.1742 and do the customization to join domain, then update Windows in day2. For now, this is only solution I have until this issue is resolved.