VMware vSphere

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  • 1.  X520-DA2 Compatibility Issue

    Posted Feb 11, 2014 05:16 PM

    I am having an issue with an X520-DA2 Intel NIC. It does not show up after installing vSphere 5.5. We have this card running in multiple servers and have never had an issue. It is on the compatibility list.

    I have tried installing 5.1 and 4.1 but get the same thing. The NIC does not show up.

    I thought maybe it was a bad NIC, so I put another one in there, the same model, and it doesn't see that either.

    I have tried installing the driver from vmware's site, ixgbe-3.19.1-1448798, and that does not help.

    I installed Window Server 2008 and the NIC shows up no problem.

    I have contacted Intel and they just give me the runaround and say it's a vmware issue.

    This is a brand new Intel server, Product Code: R2308GZ4GC. And their site says that this system board supports this NIC.

    Has anyone ever seen this before?

    Like I said, this card works in all different kinds of servers, Intel and Dell, with different version of vSphere, and we've never had a problem.

    I really don't even care if it's not going to work. I just want to know what card to buy so I can get this thing up and running. And I don't know what will work since this one is supposedly compatible according to Intel and vmware's site.

    Any ideas?



  • 2.  RE: X520-DA2 Compatibility Issue

    Posted Apr 17, 2014 01:25 PM

    Maybe try it this way

    You must disabled option in BIOS "Default Memory Mapped IO above 4 GB"

    And also other riser card

    http://www.intel.com/support/motherboards/server/sb/CS-033701.htm



  • 3.  RE: X520-DA2 Compatibility Issue

    Posted Jun 13, 2014 02:13 AM

    Do you have INTEL branded SFPs in it?

    http://www.intel.com/support/network/adapter/pro100/sb/CS-030612.htm



  • 4.  RE: X520-DA2 Compatibility Issue

    Posted Jun 16, 2014 04:29 AM

    Yes, i have SFP on this part number E10GSFPSR



  • 5.  RE: X520-DA2 Compatibility Issue

    Posted Jun 16, 2014 08:40 PM

    Hello,

    You may want to try a different slot? If it is on a riser is the riser properly plugged in, etc. I would start to compare BIOS settings between a working a non-working host. Also, go to the CLI of the host and run the 'lspci' command, do you see the adapter there? If you see the device with lspci and not within vCenter/esxcfg then there is a driver issue. If you do not see the device at all, then it is the slot/device/riser/etc.

    Best regards,
    Edward L. Haletky
    VMware Communities User Moderator, VMware vExpert 2009, 2010, 2011,2012,2013,2014

    Author of the books 'VMWare ESX and ESXi in the Enterprise: Planning Deployment Virtualization Servers', Copyright 2011 Pearson Education. 'VMware vSphere and Virtual Infrastructure Security: Securing the Virtual Environment', Copyright 2009 Pearson Education.

    Virtualization and Cloud Security Analyst: The Virtualization Practice, LLC -- vSphere Upgrade Saga -- Virtualization Security Round Table Podcast



  • 6.  RE: X520-DA2 Compatibility Issue

    Posted Jun 24, 2014 12:03 PM

    Here's a more recent ixgbe (3.21.4) driver you could try:

    https://my.vmware.com/web/vmware/details?downloadGroup=DT-ESXI55-INTEL-IXGBE-3214&productId=353

    Run the following on the ESXi shell and post the result here, it should list detailed info on every Ethernet controller PCI device:

    # esxcli hardware pci list | grep "Device Class: 0x0200" -A20 -B15


    You may also want to compare the output with your other working hosts.