WSUS client not working on any vm

[physicalRH]

I have five vms, with various revs of Windows; XP, 2k3, 2k8. Not one works with WSUS. All of my physicals work with WSUS. Is this a pattern?

I find the following errors or similar on those windowsupdate.logs; I have no proxy settings but I tried flushing them out anyway, no change :

2009-07-26 23:36:01:002 360 5ac Misc WARNING: Send failed with hr = 80072ee7.

2009-07-26 23:36:01:002 360 5ac Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

2009-07-26 23:36:01:002 360 5ac PT + Last proxy send request failed with hr = 0x80072EE7, HTTP status code = 0

2009-07-26 23:36:01:002 360 5ac PT + Caller provided credentials = No

2009-07-26 23:36:01:002 360 5ac PT + Impersonate flags = 0

2009-07-26 23:36:01:002 360 5ac PT + Possible authorization schemes used =

2009-07-26 23:36:01:002 360 5ac PT WARNING: GetConfig failure, error = 0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200

2009-07-26 23:36:01:002 360 5ac PT WARNING: PTError: 0x8024402c

2009-07-26 23:36:01:002 360 5ac PT WARNING: GetConfig_WithRecovery failed: 0x8024402c

2009-07-26 23:36:01:002 360 5ac PT WARNING: RefreshConfig failed: 0x8024402c

2009-07-26 23:36:01:002 360 5ac PT WARNING: RefreshPTState failed: 0x8024402c

2009-07-26 23:36:01:002 360 5ac PT WARNING: PTError: 0x8024402c

2009-07-26 23:36:01:002 360 5ac Report WARNING: Reporter failed to upload events with hr = 8024402c.

Suggestions welcome.

[azn2kew]

I don't see anything wrong using WSUS with virtual machines at all, actually we're running it without any issues. Lately, we have deployed SMS 2007 servers and we still use both of them, because WSUS is so easy to use and manage. Besides, that have you check out VMware Update Manager? You can use VUM to update patches for your virtual machines guests for LINUX/Windows as well. Look at the error, sounds like you have firewall issues or proxy settings that you want to check with your virtual machine networkings or WSUS make sure they can communicate.

Try to test the WSUS Client Diagnostics Tool to see what you get?

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

Regards,

Stefan Nguyen

VMware vExpert 2009

iGeek Systems Inc.

VMware, Citrix, Microsoft Consultant

[jb12345]

Have you tried 'telnet <ip of WSUS server> 80' and 'telnet <ip of WSUS server> 443' from your VMs? Also try the MS Clientdiag.exe from the VM. This will test your WSUS client setup. I've run in to this issue with IE on the client having the proxy set to 'Automatically Detect Settings'

[physicalRH]

Got it. It was a name resolution issue. Thanks!

>>>

From: jb12345 <[e-mail]>

To: Richard Halstead <[e-mail]>

Date: 7/29/2009 2:27 PM

Subject: New message: "WSUS client not working on any vm"

Richard Halstead,

A new message was posted in the thread "WSUS client not working on any vm":

http://communities.vmware.com/message/1324150#1324150

Author : jb12345

Profile : http://communities.vmware.com/people/jb12345

Message:

[azn2kew]

I'm glad its working now how did you manage to recognize its a name resolution problems and what diagnostic tools you've used so I can use next time.

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

Regards,

Stefan Nguyen

VMware vExpert 2009

iGeek Systems Inc.

VMware, Citrix, Microsoft Consultant

[physicalRH]

I tried telneting to the WSUS server, which failed due to name resolution...

>>>

From: azn2kew <[e-mail]>

To: Richard Halstead <[e-mail]>

Date: 7/31/2009 12:04 PM

Subject: New message: "WSUS client not working on any vm"

Richard Halstead,

A new message was posted in the thread "WSUS client not working on any vm":

http://communities.vmware.com/message/1326367#1326367

Author : azn2kew

Email : [e-mail]

Profile : http://communities.vmware.com/people/azn2kew

Message: