Windows XP Install error

[davidjhall]

Hi,

I'm trying to install 3.0-39557 and I get the error message "Error 1920:Service VMWare converter service (ufad-p2v) failed to start. Verify that you have sufficient privileges to start system services."

I have admin rights -- I installed the vm player fine -- but I can't get beyond this point. I tried a reinstall. I tried uninstalling vmplayer and then installing.

I tried starting the service myself and I get "Error 1075: The dependency service does not exist or has been marked for deletion"

Any help would be appreciated!

Thanks

-Dave

[esiebert7625]

Is the PC part of a domain? Are you logging on as a local user or a domain user? Did you check the Local Security Policy to see if you have access to log on as a service? If a service has been marked for deletion you should probably reboot so that change takes effect and try again.

[admin]

Check if you have an AD policy that is restricting your user from running this service even though your user has been given administrator privileges for your machine.

[andymelton]

I was having this exact same issue a moment ago. I was just now typing in this little box asking to see if someone could help me with my problem. However, as I was typing it, the installer completed successfully! Before I tried installing again, I went into the Local Security Policy and added the administrator account to the "Log on as service" policy. I then rebooted and everything seemed to work just fine.

[andymelton]

After I had installed the VMware Converter Agent onto the laptop I didn't have any luck so I decided to install both the agent and the manager software. When I tried to install both of those, I could not get the services to start. Come to find out the dependencies for the VMware Converter service were not running, after turning those on it started up.