VSS error on VM. id 12289.

[466kdl1]

We have VM windows server2008R2 SP 1 which is backup is taking through vcenter.

But we are not taking backup from server.I need to know this error due vcenter.

Below is the error :

Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 0000000000000464,0x00560000,0000000000000000,0,0000000000332A00,4096,[0]).  hr = 0x80070001, Incorrect function.

.

Operation:

   Exposing Recovered Volumes

   Locating shadow-copy LUNs

   PostSnapshot Event

   Executing Asynchronous Operation

Context:

   Device: \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}

   Examining Detected Volume: Existing - \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}

   Execution Context: Provider

   Provider Name: VMware Snapshot Provider

   Provider Version: 1.0.0

   Provider ID: {564d7761-7265-2056-5353-2050726f7669}

[bansne]

can you show output of vssadmin list writers

[466kdl1]

please find the below output from cmd (vssadmin list writers)

C:\Windows\system32>vssadmin list writers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool

(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'Task Scheduler Writer'

   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}

   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}

   State: [1] Stable

   Last error: No error

Writer name: 'VSS Metadata Store Writer'

   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}

   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}

   State: [1] Stable

   Last error: No error

Writer name: 'Performance Counters Writer'

   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}

   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}

   State: [1] Stable

   Last error: No error

Writer name: 'System Writer'

   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}

   Writer Instance Id: {8ceb5d41-d96d-49bf-a48c-08fff3de1fab}

   State: [1] Stable

   Last error: No error

Writer name: 'ASR Writer'

   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}

   Writer Instance Id: {e929c7cb-8671-4f18-b446-7884f6935389}

   State: [1] Stable

   Last error: No error

Writer name: 'Registry Writer'

   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}

   Writer Instance Id: {ea65e1f9-ef2e-485f-9db7-69c04fb5f5bc}

   State: [1] Stable

   Last error: No error

Writer name: 'WMI Writer'

   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}

   Writer Instance Id: {c0d3add2-4a37-40f6-9b75-ef59a8dd3b94}

   State: [1] Stable

   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'

   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Instance Id: {afb107e9-f898-4319-ac3c-52df751ac93a}

   State: [1] Stable

   Last error: No error

Writer name: 'COM+ REGDB Writer'

   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}

   Writer Instance Id: {08cd292f-31be-4912-918c-449359ebb052}

   State: [1] Stable

   Last error: No error

[bansne]

Hmm do not see issues here.Try disabling the service and then check

[466kdl1]

The service is already disabled.even though we getting this error.

[466kdl1]

I have found the below KB article regarding the errors are caused in Virtual Machine. To resolve this we need to upgrade  the existing the esxi hosts.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2006849

Thanks,