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  • 1.  VMTools will not install

    Posted Apr 28, 2019 07:26 PM

    VMware vCenter 6.5

    9 ESXI hosts all but one is ESXI 6.5

    The one is ESXI 6.0  It was at 6.5 but the USB drive failed an upon installing on new usb drive I was unable to install 6.5 So I installed 6.0

    When I migrated 3 VM's from my ESXI 6.5 Host to the 6.0 ESXI host I get this warning on the VM

    VMWare Tools is outdated on the Virtual Machine    Update VMWare Tools

    When I click on the Update VMware tools I get an error

    So since the VM's came from an ESXI 6.5 host I tried to uninstall VMTools and then lost my mouse so I could not do any thing on the console.

    I tried manually to install the VMTools from the 6.0 host but everything I tried failed.

    I migrated the VM to a 6.5 Host and was able to install the VMtools from 6.5

    What can I do to et rid of this message

    Thank you

    Tom



  • 2.  RE: VMTools will not install
    Best Answer

    Posted Apr 29, 2019 06:06 AM

    Hi insearchof​

    Check this article

    VMware Knowledge Base



  • 3.  RE: VMTools will not install

    Posted Apr 29, 2019 05:19 PM

    get-vm "TGCS015" | new-advancedsetting -name isolation.tools.autoinstall.disable -Value false -force
    WARNING: Parameter 'Entity' is obsolete. This parameter no longer accepts multiple values.

    Perform operation?
    Creating advanced setting 'isolation.tools.autoinstall.disable' on entity 'TGCS015'.
    [Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"): y

    Name                 Value                Type                 Description
    ----                 -----                ----                 -----------
    isolation.tools.a... false                VM

    Should this setting be TRUE OR FALSE   when set to FALSE it fails

    I just changed the value to True and it also fails to upgrade vmtools same error message.

    Do I need to restart the VM?   which setting?



  • 4.  RE: VMTools will not install

    Posted Apr 30, 2019 01:56 AM

    Hello!

    Could you specify the Guest OS of the VMs you are trying yo install VMware tools on?

    Check these KBs for further information:

    Installing VMware Tools

    VMware Knowledge Base

    I've also found an article that describes a similar issue of yours: Unable to install VMtools on win2012r2 guest (host - ESXi 6.5)

    Have a look at them and tell us what you find.



  • 5.  RE: VMTools will not install

    Posted Apr 30, 2019 03:39 AM

    First this is an ESXI 6.0 host not 6.5

    I have three VMs on the Host now all running same OS Windows 2012 R2 server

    Any ideas?