vcenter upgrade 8.0.3.00400 to 00500 gives errno 2

[Alex Flora]

i have some weird issues while upgrading to latest vcenter 8.

I noticed that for a long time a didn't have any upgrades available and when looking for this i noticed that the upgrade process has changed and needs to have an id and url change.

I followed the KB to change all the settings using powershell script and now the vcenter shows an upgrade is available. Great i thought

However when doing the upgrade the errors are all around with errno 2 and others. I had this before when the upgrade endpoint wasn't reachable but the powershell went good and the xml files where checked. I finally checked the endpoint in vcenter update settings and the endpoint url is like:
https://dl.broadcom.com/<unique ui>/PROD/COMP/VCENTER/vmw/8d167796-34d5-4899-be0a-6daade4005a3/8.0.3.00400 

however when i check this link it gives: 

Invalid file path provided

In short, the question is: how can i upgrade my vcenter ?

[a_p_]

I can't unfortunately tell you what may be causing the error messages.

However, as an alternative, you can manually download the update/patch ISO image "VMware-vCenter-Server-Appliance-8.0.3.00500-24674346-patch-FP.iso" from the support portal and update using the CD-ROM option.

André

[PetrMai]

https://knowledge.broadcom.com/external/article/390098

[Alex Flora]

that is the kb i followed, but after changing the url it gives the error mentioned

[Alex Flora]

ok, i found this kb https://knowledge.broadcom.com/external/article/391459

It is showing the same error message. We do have perpetual licenses but we do not have an active subscription, so i guess that although we should be entitled the update fails with some strange error state and message.