VMware vSphere

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  • 1.  vCenter Single Sign-On error

    Posted Dec 20, 2018 12:21 AM

    I am running the vCenter Server Appliance version 6.7 and I am using LDAP for authentication. When I first set up vCenter the LDAP authentication was working perfectly fine and continued to do so up until sometime last week. The problem that I am having is that under the users and groups tab when I select my LDAP domain I get the error "A vCenter Single Sign-On service error occurred" and I am unable to see any of the users. However, I am still able to log in to all of the LDAP user accounts without any errors. I am also unable to set permissions on objects by user but I am still able to add the users to groups.

    I am using the vCenter Server Appliance version 6.7 running on ESXi version 6.7. I am using Open LDAP for authentication. I have both forward and reverse DNS records set up for both the vCenter server and the LDAP server. I have tried re installing vCenter Server to fix the problem as well as trying a different LDAP server, both of which did not solve the problem.

    Any help with this would be greatly appreciated.



  • 2.  RE: vCenter Single Sign-On error

    Posted Dec 21, 2018 05:05 AM

    delete and re-create the LDAP authentication and use auto detect of LDAP option.



  • 3.  RE: vCenter Single Sign-On error

    Posted Dec 21, 2018 03:34 PM

    What do you mean when you say to use auto detect of LDAP options?



  • 4.  RE: vCenter Single Sign-On error
    Best Answer

    Posted Dec 30, 2018 07:46 PM

    After checking the log files I was able to determine that the issue was being caused by a user in the LDAP directory that didn't have one of the attributes required.



  • 5.  RE: vCenter Single Sign-On error

    Posted Aug 09, 2019 12:41 AM

    Hi OwenK,

    My vCenter has exactly the same issue, could you please share a little bit more detail about which attribute caused the problem? Thanks a lot for the help!

    Best Regards,

    Andong



  • 6.  RE: vCenter Single Sign-On error

    Posted Jul 25, 2019 04:32 PM

    Found this KB very helpful for the error. Find the KB link below:

    "A vCenter Single Sign-On service error occurred" in vCenter Server 6.5/6.7



  • 7.  RE: vCenter Single Sign-On error

    Posted Sep 16, 2019 12:47 PM

    Has anyone else had this issue? It seems to happen with my vCenter sporadically and I'm not sure what OP means by a user not having the correct attributes. Thanks!