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VCenter ISO image

  • 1.  VCenter ISO image

    Posted 30 days ago

    Hello team,

    I dont't have permission to downolad iso image for VCSA 8.0 U2c. It's writes "Not Entitled". How can resolve this?

    Also, are there custom iso images for dell, cisco and fujitsu servers? I just see sustom image for Hitachi Vanatara i HPE srevers.

    Best regards,

    Milos



  • 2.  RE: VCenter ISO image

    Posted 30 days ago

    Same.

    Don't know if they haven't finished migrating the entitlements (wich should be finished by now) or if something went wrong. Not able to open calls, if I had to.

    Not a very good start...

    __Leo




  • 3.  RE: VCenter ISO image

    Posted 30 days ago

    Yes everytime I try to open a case it keeps looping the auth process...

    A bit relieved not to be the only one though.




  • 4.  RE: VCenter ISO image

    Posted 30 days ago

    I have the same issue! Since the migration to Broadcom, I am left without entitlements.




  • 5.  RE: VCenter ISO image

    Posted 30 days ago

    Same issue here!




  • 6.  RE: VCenter ISO image

    Posted 30 days ago
    should be done by now...
    __Leo



  • 7.  RE: VCenter ISO image

    Posted 30 days ago

    Worked for me:

    • Right click your name
    • Select My Profile
    • Click the Build Your Profile button 
    • Click Yes, I want to build my profile
    • Click Submit
    • Your Site ID should be listed on the next page
    • Note your site ID
    • Click on your name again
    • Request Access
    • Request access with this site ID
    • I also requested User and Product Administrator but don't know if thats necessary for license/product/support access

    __Leo




  • 8.  RE: VCenter ISO image

    Posted 30 days ago

    This didn't work for me.

    I don't have access to my licenses or downloads.




  • 9.  RE: VCenter ISO image

    Posted 28 days ago

    How long did you have to wait? The status of my permissions request is Pending since yesterday.




  • 10.  RE: VCenter ISO image

    Posted 29 days ago

    Same issue here.  I have already built my profile as well, but my Site ID never came up - so I'm thinking I need to figure out who to talk to about getting that straight.




  • 11.  RE: VCenter ISO image

    Posted 29 days ago

    Same issue for me, but I believe mine might be related to our Site ID not coming over.




  • 12.  RE: VCenter ISO image

    Posted 27 days ago

    Same no site ID at all.




  • 13.  RE: VCenter ISO image

    Posted 26 days ago

    Hi, I'm also still waiting for the request still "pending" from yesterday and I don't have access to Vmware products even though I can't open a case :(




  • 14.  RE: VCenter ISO image

    Posted 26 days ago

    Idem

    No way since the migration to Broadcom...

    I'm afraid of the futur for the support...

    Lolo




  • 15.  RE: VCenter ISO image

    Posted 25 days ago

    Hi Milos007,

    This could be happening for a number of different reasons... First, check to make sure you have a Site ID attached to your account along with entitlements. If you do have this, then there's a chance your licenses haven't been upgraded to 8 from 7. If you haven't upgraded your keys (licenses) to 8, then you'll only be able to download version 7 of vCenter (because that's what's technically entitled).

    Cheers,

    Stephen




  • 16.  RE: VCenter ISO image

    Posted 19 days ago

    Hi Same for me......

    I have got to the stage of requesting access and this remains at Pending.
    So, I have built my profile - obtained a Site ID & Requested Access - Pending now since 18 May 2024 ( Today is 24.05.2024).

    Unable to raise a case, it just returns with:
        Error: We could not process your request, please try later.
    I have tried later to the same affect :-(

    Unable to download vCenter.
    Very frustrating and at the moment I see no resolution.
    Open to suggestions :-)




  • 17.  RE: VCenter ISO image

    Posted 19 days ago
    Edited by notfaded1 19 days ago

    Still no site ID.  Can't access any of the software we always had ability to download patches and update ISO's for.  All I have is No Data Found.




  • 18.  RE: VCenter ISO image

    Posted 15 days ago

    Hi, I called Brodacom, the site ID was incorrect, tech support corrected it and now I can see my license, but not all of it, but now I can open case.