USB drives not detected

[cjm12]

I am no longer able to connect USB hard drives to any guest.  I have the them connected directly to the host, but when I try to connect it to a guest in vSphere it is not listed.  I can see the USB devices when I do a lsusb in the shell.  I have verified that the USB controller is installed on the guest.

I have tried restarting the usbarbitrator service by:

/etc/init.d/usbarbitrator stop

/etc/init.d/usbarbitrator start

I don't receive any errors when it starts.

I have also restarted the host.

I am running ESXi 5.0 on a single host and the guests are on hardware version 8.

[ramkrishna1]

Hi

Welcome to the communities.

Did you installed vmware tools ?

What OS you are using .

Take care!

[cjm12]

VMware tools is installed.  I am running Windows 2008 R2 64bit.  I used to be able to connect USB devices, but now I am no longer able to.

[lloydm618]

A little known fact about USB passthrough devices from the host...they have to be on the HCL to really work. Also, that command has to be written twice, as there are two bootbanks. One for standard booting, the second for the recovery bootbank. What type of USB device is it?

[Paltelkalpesh]

Kindly go through below links, which can help you for resolve this issue.

VMware KB: A USB device does not function in the virtual machine

[cjm12]

Its a Western Digital My Book 2TB external hard drive.  It was connected to the guest before.

[Knappe]

I have exact the same problem since 10 days on our ESX 5.1 machine !

Before chrismas all usb-devices (disks, usb-sticks + an APC power supply) were detected.

They were also connected to different vm guests.

Now they were also detected

<quote># lsusb

Bus 02 Device 07: ID 13fd:1340 Initio Corporation

Bus 02 Device 06: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive

Bus 02 Device 04: ID 152d:0539 JMicron Technology Corp. / JMicron USA Technology Corp.

Bus 02 Device 03: ID 051d:0002 American Power Conversion Uninterruptible Power Supply

Bus 02 Device 02: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub

Bus 02 Device 01: ID 1d6b:0002 Linux Foundation 2.0 root hub

Bus 01 Device 02: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub

Bus 01 Device 01: ID 1d6b:0002 Linux Foundation 2.0 root hub</quote>

but not connected to an ESX storage adapter (vSphere client) and not possible to assign them to any vm guest anymore.

Here is the kernel.log <quote># cat /var/log/vmkernel.log | grep usb

#2014-01-07T07:15:41.263Z cpu0:4613)usb-storage: detected SCSI revision number 4 on vmhba32

2014-01-07T07:15:41.263Z cpu0:4613)usb-storage: patching inquiry data to change SCSI revision number from 4 to 2 on vmhba32

2014-01-07T07:15:41.263Z cpu0:4613)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba32

VMB: 212:    name: /ohci_usb.v00

VMB: 212:    name: /uhci_usb.v00

VMB: 1359: Relocating module /ohci_usb.v00 to high memory

VMB: 1359: Relocating module /uhci_usb.v00 to high memory

2014-01-07T08:20:43.531Z cpu0:4096)VisorFSTar: 1743: ohci_usb.v00 for 0xe373 bytes

2014-01-07T08:20:43.536Z cpu0:4096)VisorFSTar: 1743: uhci_usb.v00 for 0xe4ca bytes

2014-01-07T08:20:47.301Z cpu3:4552)Loading module usb ...

2014-01-07T08:20:47.304Z cpu3:4552)Elf: 1852: module usb has license GPL

2014-01-07T08:20:47.306Z cpu3:4552)module heap vmklnx_usb: creation succeeded. id = 0x41000ee00000

2014-01-07T08:20:47.306Z cpu3:4552)<6>usbcore: registered new interface driver usbfs

2014-01-07T08:20:47.306Z cpu3:4552)<6>usbcore: registered new interface driver hub

2014-01-07T08:20:47.306Z cpu3:4552)<6>usbcore: registered new device driver usb

2014-01-07T08:20:47.306Z cpu3:4552)Mod: 4485: Initialization of usb succeeded with module ID 12.

2014-01-07T08:20:47.306Z cpu3:4552)usb loaded successfully.

2014-01-07T08:20:47.330Z cpu2:4554)IRQ: 240: 0x70 <ehci_hcd:usb1> sharable (entropy source), flags 0x10

2014-01-07T08:20:47.663Z cpu2:4554)<6>usb usb1: New USB device found, idVendor=1d6b, idProduct=0002

2014-01-07T08:20:47.663Z cpu2:4554)<6>usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1

2014-01-07T08:20:47.663Z cpu2:4554)<6>usb usb1: Product: EHCI Host Controller

2014-01-07T08:20:47.663Z cpu2:4554)<6>usb usb1: Manufacturer: vmklinux_9  ehci_hcd

2014-01-07T08:20:47.663Z cpu2:4554)<6>usb usb1: SerialNumber: 0000:00:1a.0

2014-01-07T08:20:47.664Z cpu2:4554)<6>usb usb1: device is not available for passthrough

2014-01-07T08:20:47.664Z cpu2:4554)<6>usb usb1: usbfs: registered usb0101

2014-01-07T08:20:47.668Z cpu2:4554)IRQ: 240: 0xa8 <ehci_hcd:usb2> sharable (entropy source), flags 0x10

2014-01-07T08:20:47.833Z cpu2:4554)<6>usb usb2: New USB device found, idVendor=1d6b, idProduct=0002

2014-01-07T08:20:47.833Z cpu2:4554)<6>usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1

2014-01-07T08:20:47.833Z cpu2:4554)<6>usb usb2: Product: EHCI Host Controller

2014-01-07T08:20:47.833Z cpu2:4554)<6>usb usb2: Manufacturer: vmklinux_9  ehci_hcd

2014-01-07T08:20:47.833Z cpu2:4554)<6>usb usb2: SerialNumber: 0000:00:1d.0

2014-01-07T08:20:47.834Z cpu2:4554)<6>usb usb2: device is not available for passthrough

2014-01-07T08:20:47.834Z cpu2:4554)<6>usb usb2: usbfs: registered usb0201

2014-01-07T08:20:47.856Z cpu4:4555)<6>usbcore: registered new interface driver usbhid

2014-01-07T08:20:47.992Z cpu2:4553)<6>usb 1-1: new high speed USB device using ehci_hcd and address 2

2014-01-07T08:20:48.150Z cpu2:4553)<6>usb 1-1: New USB device found, idVendor=8087, idProduct=0020

2014-01-07T08:20:48.150Z cpu2:4553)<6>usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0

2014-01-07T08:20:48.151Z cpu4:4553)<6>usb 1-1: device is not available for passthrough

2014-01-07T08:20:48.151Z cpu4:4553)<6>usb 1-1: usbfs: registered usb0102

2014-01-07T08:20:48.275Z cpu0:4553)<6>usb 2-1: new high speed USB device using ehci_hcd and address 2

2014-01-07T08:20:48.434Z cpu0:4553)<6>usb 2-1: New USB device found, idVendor=8087, idProduct=0020

2014-01-07T08:20:48.434Z cpu0:4553)<6>usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0

2014-01-07T08:20:48.436Z cpu0:4553)<6>usb 2-1: device is not available for passthrough

2014-01-07T08:20:48.436Z cpu0:4553)<6>usb 2-1: usbfs: registered usb0202

2014-01-07T08:20:48.724Z cpu0:4553)<6>usb 2-1.2: new low speed USB device using ehci_hcd and address 3

2014-01-07T08:20:48.942Z cpu0:4553)<6>usb 2-1.2: New USB device found, idVendor=051d, idProduct=0002

2014-01-07T08:20:48.942Z cpu0:4553)<6>usb 2-1.2: New USB device strings: Mfr=3, Product=1, SerialNumber=2

2014-01-07T08:20:48.942Z cpu0:4553)<6>usb 2-1.2: Product: Back-UPS RS 1200 LCD FW:848.H4 .I USB FW:H4

2014-01-07T08:20:48.942Z cpu0:4553)<6>usb 2-1.2: Manufacturer: American Power Conversion

2014-01-07T08:20:48.942Z cpu0:4553)<6>usb 2-1.2: SerialNumber: 3B1040X53540

2014-01-07T08:20:48.945Z cpu0:4553)<6>usbhid 2-1.2:1.0: not claiming non-bootable hid device

2014-01-07T08:20:48.945Z cpu0:4553)<6>usb 2-1.2: device is available for passthrough

2014-01-07T08:20:48.945Z cpu0:4553)<6>usb 2-1.2: usbfs: registered usb0203

2014-01-07T08:20:49.029Z cpu0:4553)<6>usb 2-1.3: new high speed USB device using ehci_hcd and address 4

2014-01-07T08:20:49.148Z cpu0:4553)<6>usb 2-1.3: New USB device found, idVendor=152d, idProduct=0539

2014-01-07T08:20:49.148Z cpu0:4553)<6>usb 2-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=5

2014-01-07T08:20:49.148Z cpu0:4553)<6>usb 2-1.3: Product: USB to ATA/ATAPI Bridge

2014-01-07T08:20:49.148Z cpu0:4553)<6>usb 2-1.3: Manufacturer: JMicron

2014-01-07T08:20:49.148Z cpu0:4553)<6>usb 2-1.3: SerialNumber: 246D2918610F

2014-01-07T08:20:49.149Z cpu0:4553)<6>usb 2-1.3: usbfs: registered usb0204

2014-01-07T08:20:49.232Z cpu0:4553)<6>usb 2-1.4: new high speed USB device using ehci_hcd and address 5

2014-01-07T08:20:49.351Z cpu0:4553)<6>usb 2-1.4: New USB device found, idVendor=13fd, idProduct=1340

2014-01-07T08:20:49.351Z cpu0:4553)<6>usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3

2014-01-07T08:20:49.351Z cpu0:4553)<6>usb 2-1.4: Product: External     

2014-01-07T08:20:49.351Z cpu0:4553)<6>usb 2-1.4: Manufacturer: Generic

2014-01-07T08:20:49.351Z cpu0:4553)<6>usb 2-1.4: SerialNumber: 533234364A44325A39313835

2014-01-07T08:20:49.351Z cpu0:4553)<6>usb 2-1.4: usbfs: registered usb0205

2014-01-07T08:20:49.436Z cpu0:4553)<6>usb 2-1.5: new high speed USB device using ehci_hcd and address 6

2014-01-07T08:20:49.640Z cpu4:4553)<6>usb 2-1.5: New USB device found, idVendor=058f, idProduct=6387

2014-01-07T08:20:49.640Z cpu4:4553)<6>usb 2-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3

2014-01-07T08:20:49.640Z cpu4:4553)<6>usb 2-1.5: Product: Mass Storage

2014-01-07T08:20:49.640Z cpu4:4553)<6>usb 2-1.5: SerialNumber: 3B60FA77

2014-01-07T08:20:49.640Z cpu7:4553)<6>usb 2-1.5: usbfs: registered usb0206

2014-01-07T08:20:55.072Z cpu2:4612)Loading module usb-storage ...

2014-01-07T08:20:55.074Z cpu2:4612)Elf: 1852: module usb-storage has license GPL

2014-01-07T08:20:55.075Z cpu2:4612)module heap vmklnx_usb_storage: creation succeeded. id = 0x410009c00000

2014-01-07T08:20:55.075Z cpu2:4612)<6>usb 2-1.3: Vendor: 0x152d, Product: 0x0539, Revision: 0x0000

2014-01-07T08:20:55.075Z cpu2:4612)<6>usb 2-1.3: Interface Subclass: 0x06, Protocol: 0x50

2014-01-07T08:20:55.313Z cpu2:4612)WARNING: LinScsiLLD: scsi_add_host:601:vmkAdapter (usb-storage) sgMaxEntries rounded to 255. Reported size was 255

2014-01-07T08:20:55.314Z cpu2:4612)<6>usb-storage 2-1.3:1.0: interface is claimed by usb-storage

2014-01-07T08:20:55.314Z cpu2:4612)<6>usb 2-1.3: device is not available for passthrough

2014-01-07T08:20:55.314Z cpu2:4612)<6>usb 2-1.4: Vendor: 0x13fd, Product: 0x1340, Revision: 0x0210

2014-01-07T08:20:55.314Z cpu2:4612)<6>usb 2-1.4: Interface Subclass: 0x06, Protocol: 0x50

2014-01-07T08:20:55.314Z cpu2:4612)WARNING: LinScsiLLD: scsi_add_host:601:vmkAdapter (usb-storage) sgMaxEntries rounded to 255. Reported size was 255

2014-01-07T08:20:55.315Z cpu2:4612)<6>usb-storage 2-1.4:1.0: interface is claimed by usb-storage

2014-01-07T08:20:55.315Z cpu2:4612)<6>usb 2-1.4: device is not available for passthrough

2014-01-07T08:20:55.315Z cpu2:4612)<6>usb 2-1.5: Vendor: 0x058f, Product: 0x6387, Revision: 0x0103

2014-01-07T08:20:55.315Z cpu2:4612)<6>usb 2-1.5: Interface Subclass: 0x06, Protocol: 0x50

2014-01-07T08:20:55.315Z cpu2:4612)WARNING: LinScsiLLD: scsi_add_host:601:vmkAdapter (usb-storage) sgMaxEntries rounded to 255. Reported size was 255

2014-01-07T08:20:55.316Z cpu2:4612)<6>usb-storage 2-1.5:1.0: interface is claimed by usb-storage

2014-01-07T08:20:55.316Z cpu2:4612)<6>usb 2-1.5: device is not available for passthrough

2014-01-07T08:20:55.316Z cpu2:4612)<6>usbcore: registered new interface driver usb-storage

2014-01-07T08:20:55.316Z cpu2:4612)Mod: 4485: Initialization of usb-storage succeeded with module ID 55.

2014-01-07T08:20:55.316Z cpu2:4612)usb-storage loaded successfully.

2014-01-07T08:20:56.317Z cpu4:4613)usb-storage: detected SCSI revision number 2 on vmhba32

2014-01-07T08:20:56.317Z cpu4:4613)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba32

2014-01-07T08:20:56.317Z cpu2:4615)usb-storage: detected SCSI revision number 4 on vmhba33

2014-01-07T08:20:56.317Z cpu2:4615)usb-storage: patching inquiry data to change SCSI revision number from 4 to 2 on vmhba33

2014-01-07T08:20:56.317Z cpu2:4615)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba33

2014-01-07T08:20:56.318Z cpu7:4617)usb-storage: detected SCSI revision number 2 on vmhba34

2014-01-07T08:21:06.555Z cpu4:4615)usb-storage: detected SCSI revision number 4 on vmhba33

2014-01-07T08:21:06.555Z cpu4:4615)usb-storage: patching inquiry data to change SCSI revision number from 4 to 2 on vmhba33

2014-01-07T08:21:06.555Z cpu4:4615)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba33

2014-01-07T08:21:06.593Z cpu7:4617)usb-storage: detected SCSI revision number 2 on vmhba34

2014-01-07T08:21:07.218Z cpu0:4613)usb-storage: detected SCSI revision number 2 on vmhba32

2014-01-07T08:21:07.218Z cpu0:4613)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba32

2014-01-07T09:04:57.203Z cpu7:4553)<6>usb 2-1.4: USB disconnect, address 5

2014-01-07T09:04:57.203Z cpu6:4553)<6>usb 2-1.4: usbfs: unregistered usb0205

2014-01-07T09:05:08.714Z cpu1:4553)<6>usb 2-1.6: new high speed USB device using ehci_hcd and address 7

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: New USB device found, idVendor=13fd, idProduct=1340

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=3

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: Product: External     

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: Manufacturer: Generic

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: SerialNumber: 533234364A44325A39313835

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: Vendor: 0x13fd, Product: 0x1340, Revision: 0x0210

2014-01-07T09:05:08.833Z cpu1:4553)<6>usb 2-1.6: Interface Subclass: 0x06, Protocol: 0x50

2014-01-07T09:05:08.834Z cpu1:4553)WARNING: LinScsiLLD: scsi_add_host:601:vmkAdapter (usb-storage) sgMaxEntries rounded to 255. Reported size was 255

2014-01-07T09:05:08.834Z cpu1:4553)<6>usb-storage 2-1.6:1.0: interface is claimed by usb-storage

2014-01-07T09:05:08.834Z cpu1:4553)<6>usb 2-1.6: device is not available for passthrough

2014-01-07T09:05:08.834Z cpu1:4553)<6>usb 2-1.6: usbfs: registered usb0207

2014-01-07T09:05:09.836Z cpu4:8584)usb-storage: detected SCSI revision number 4 on vmhba40

2014-01-07T09:05:09.836Z cpu4:8584)usb-storage: patching inquiry data to change SCSI revision number from 4 to 2 on vmhba40

2014-01-07T09:05:09.836Z cpu4:8584)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba40

2014-01-07T09:05:09.837Z cpu4:8584)usb-storage: detected SCSI revision number 4 on vmhba40

2014-01-07T09:05:09.837Z cpu4:8584)usb-storage: patching inquiry data to change SCSI revision number from 4 to 2 on vmhba40

2014-01-07T09:05:09.837Z cpu4:8584)usb-storage: patching inquiry data to change removable media bit from 'off' to 'on' on vmhba40

2014-01-07T11:33:11.394Z cpu7:15668)<6>usb passthrough enabled; all eligible devices will be unclaimed by kernel drivers except for ESXi boot device vmhba34

2014-01-07T11:33:11.394Z cpu5:4535)<6>usb-storage 2-1.3:1.0: unclaiming vmhba32

2014-01-07T11:33:11.394Z cpu3:4536)<6>usb-storage 2-1.6:1.0: unclaiming vmhba40

2014-01-07T11:33:11.395Z cpu0:4535)<6>usb 2-1.3: device is available for passthrough

2014-01-07T11:33:11.395Z cpu3:4536)<6>usb 2-1.6: device is available for passthrough

2014-01-07T11:33:12.482Z cpu6:4617)usb-storage: detected SCSI revision number 2 on vmhba34

2014-01-07T11:34:37.070Z cpu1:4553)<6>usb 2-1.4: new high speed USB device using ehci_hcd and address 8

2014-01-07T11:34:37.182Z cpu2:4553)<6>usb 2-1.4: New USB device found, idVendor=8644, idProduct=800b

2014-01-07T11:34:37.182Z cpu2:4553)<6>usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3

2014-01-07T11:34:37.182Z cpu2:4553)<6>usb 2-1.4: Product: USB Flash Disk             

2014-01-07T11:34:37.183Z cpu2:4553)<6>usb 2-1.4: Manufacturer: General                    

2014-01-07T11:34:37.183Z cpu2:4553)<6>usb 2-1.4: SerialNumber: 0415FT0000000BA3

2014-01-07T11:34:37.183Z cpu2:4553)<6>usb 2-1.4: Vendor: 0x8644, Product: 0x800b, Revision: 0x0100

2014-01-07T11:34:37.183Z cpu2:4553)<6>usb 2-1.4: Interface Subclass: 0x06, Protocol: 0x50

2014-01-07T11:34:37.183Z cpu2:4553)WARNING: LinScsiLLD: scsi_add_host:601:vmkAdapter (usb-storage) sgMaxEntries rounded to 255. Reported size was 255

2014-01-07T11:34:37.184Z cpu2:4553)<6>usb-storage 2-1.4:1.0: interface is claimed by usb-storage

2014-01-07T11:34:37.184Z cpu2:4553)<6>usb 2-1.4: device is not available for passthrough

2014-01-07T11:34:37.184Z cpu2:4553)<6>usb 2-1.4: usbfs: registered usb0208

2014-01-07T11:34:38.185Z cpu5:15813)usb-storage: detected SCSI revision number 2 on vmhba41

2014-01-07T11:34:38.185Z cpu5:15813)usb-storage: setting peripheral qualifier to 'not connected' on vmhba41

2014-01-07T11:34:38.185Z cpu0:4537)<6>usb-storage 2-1.4:1.0: unclaiming vmhba41

2014-01-07T11:34:38.185Z cpu0:4537)<6>usb 2-1.4: device is available for passthrough

2014-01-07T11:48:36.290Z cpu5:4553)<6>usb 2-1.4: USB disconnect, address 8

2014-01-07T11:48:36.290Z cpu5:4553)<6>usb 2-1.4: usbfs: unregistered usb0208

2014-01-07T11:49:18.270Z cpu0:4553)<6>usb 2-1.4: new high speed USB device using ehci_hcd and address 9

2014-01-07T11:49:18.382Z cpu0:4553)<6>usb 2-1.4: New USB device found, idVendor=8644, idProduct=800b

2014-01-07T11:49:18.382Z cpu0:4553)<6>usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3

2014-01-07T11:49:18.382Z cpu0:4553)<6>usb 2-1.4: Product: USB Flash Disk             

2014-01-07T11:49:18.382Z cpu0:4553)<6>usb 2-1.4: Manufacturer: General                    

2014-01-07T11:49:18.382Z cpu0:4553)<6>usb 2-1.4: SerialNumber: 0415FT0000000BA3

2014-01-07T11:49:18.383Z cpu0:4553)<6>usb 2-1.4: Vendor: 0x8644, Product: 0x800b, Revision: 0x0100

2014-01-07T11:49:18.383Z cpu0:4553)<6>usb 2-1.4: Interface Subclass: 0x06, Protocol: 0x50

2014-01-07T11:49:18.383Z cpu0:4553)WARNING: LinScsiLLD: scsi_add_host:601:vmkAdapter (usb-storage) sgMaxEntries rounded to 255. Reported size was 255

2014-01-07T11:49:18.384Z cpu0:4553)<6>usb-storage 2-1.4:1.0: interface is claimed by usb-storage

2014-01-07T11:49:18.384Z cpu0:4553)<6>usb 2-1.4: device is not available for passthrough

2014-01-07T11:49:18.384Z cpu0:4553)<6>usb 2-1.4: usbfs: registered usb0209

2014-01-07T11:49:19.385Z cpu5:16466)usb-storage: detected SCSI revision number 2 on vmhba42

2014-01-07T11:49:19.385Z cpu5:16466)usb-storage: setting peripheral qualifier to 'not connected' on vmhba42

2014-01-07T11:49:19.385Z cpu0:4547)<6>usb-storage 2-1.4:1.0: unclaiming vmhba42

2014-01-07T11:49:19.385Z cpu2:4547)<6>usb 2-1.4: device is available for passthrough

2014-01-07T11:49:45.387Z cpu6:16513)<6>usb passthrough disabled

2014-01-07T11:49:49.340Z cpu6:16554)<6>usb passthrough enabled; all eligible devices will be unclaimed by kernel drivers except for ESXi boot device vmhba34

2014-01-07T11:49:50.312Z cpu1:4617)usb-storage: detected SCSI revision number 2 on vmhba34

2014-01-07T12:11:09.522Z cpu0:4617)usb-storage: detected SCSI revision number 2 on vmhba34

2014-01-07T12:27:32.400Z cpu0:4553)<6>usb 2-1.4: USB disconnect, address 9

2014-01-07T12:27:32.400Z cpu0:4553)<6>usb 2-1.4: usbfs: unregistered usb0209

2014-01-07T12:30:10.681Z cpu0:4617)usb-storage: detected SCSI revision number 2 on vmhba34

2014-01-07T13:38:01.618Z cpu0:4617)usb-storage: detected SCSI revision number 2 on vmhba34</quote>

I could´t find any errors ?

Any help is appreciated !

[Knappe]

followup

[admin]

Kanppe,

All you have to do is;

1.  enable the "usb-arbitrator" service

2. restart the management agents of ESXi (hostd and vpxa)

3. Right click the VM where you need to access the USB device and click edit settings.

4. Now add the USB device available. Now you should be able to see them in your VM.

~dGeorgey

[Knappe]

Hello @dGeorgey,

~ # /etc/init.d/usbarbitrator start

usbarbitrator already running

~ # /etc/init.d/usbarbitrator restart

watchdog-usbarbitrator: Terminating watchdog process with PID 16564

usbarbitrator stopped

usbarbitrator started

~ # chkconfig usbarbitrator

usbarbitrator  off

P.S. all services restarted.

?????

[Knappe]

I fixed it:

~ # chkconfig usbarbitrator

usbarbitrator  off

~ # chkconfig usbarbitrator on

usbarbitrator  on

~ # /etc/init.d/usbarbitrator restart

watchdog-usbarbitrator: Terminating watchdog process with PID 150457

usbarbitrator stopped

usbarbitrator started

~ # /etc/init.d/hostd restart

watchdog-hostd: Terminating watchdog process with PID 152404

hostd stopped.

hostd started.

~ # chkconfig/etc/init.d/vpxa restart

-sh: chkconfig/etc/init.d/vpxa: not found

~ # /etc/init.d/vpxa restart

watchdog-vpxa: Terminating watchdog process with PID 152752

vpxa stopped.

~ # services.sh restart

…..

Now I can assign the usb devices to the vm´s (again).

[admin]

Glad to hear that. Here is one suggested reading about USB arbitrator. vSphere 5.5 Documentation Center

ps; please close the thread by marking the answer.

~dGeorgey

[Knappe]

@dGeorgey,

I´am not the creator/owner of this thread ...

[cjm12]

I tried Knappe's fix, but the USB drives are still not showing up.

[Nexus007]

Hi there

Any luck with this issue that you had.  I have the same issue but do not have a solution yet?

Thanks

Paul

[bradhs123]

Same problem here... I tried the steps above, no luck...  Any solution? 

[creinking]

Knappe, your solution worked for me.  Thanks!

[leem2209]

Sorry to redirect an old thread...

but im having similar issues.

I cannot connect any USB storage device to any virtual machine, on any physical machine!

Tried 3 laptops now.

reading knappes answer, I'm assuming these commands are simply run on the host in command prompt?

Thanks for any help.

[NPadrutt]

I have a similar problem. I have ESXi 6.0  and added a USB Adapter to a virtual machine. But it won't recognize the 5 TB external HD I have attached to the server. I tried the step outlined by Knappe, but the didn't fix the issue for me.

Any ideas?

Thanks