VMware vSphere

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  • 1.  Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Mar 26, 2021 01:24 PM

    Hi Support, I was doing the upgrade VCenter 6.7 to 7. It gets to the first process of upgrade fine. The stage 2 is stuck at the following attached is screen shot. When I login to the vcenter:5480. Please assist, ASAP.

    "Data Transfer and Appliance Setup is in Progress"

    1. Copy data from source vcenter server to targer vcenter server = Successful.

    2. Setup target vCenter Server and start services, its stuck starting VMwaupgrading from 6.7 to 7.PNGre Performance Charts stuck at 100%.



  • 2.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)
    Best Answer

    Broadcom Employee
    Posted Mar 27, 2021 03:40 PM

    @muhammadamir

     

    Thank you for your post on VMware Communities.

    Based on the screenshot if you can login to VCSA Web Client then please follow the VMware KB: 67179 for resolution.

     

    Arun Kumar

    Install Upgrade Specialist

    "Did you find this helpful? Let us know by completing this survey (takes 1 minute!)"



  • 3.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Jun 02, 2022 01:49 PM

    Neither of these worked for me.



  • 4.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Oct 14, 2022 05:54 PM

    dear DMWayne 

     

    iam facing the same issue , can you help me and provide me the steps  if your issue solved 



  • 5.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Nov 07, 2022 09:36 AM

    service-control --stop applmgmt

    rm -rf /etc/applmgmt/appliance/software_update_state.conf

    touch prechecks-succeeded
    touch export-succeeded
    touch import-succeeded

    service-control --start applmgmt

    I run in this order it work for me.



  • 6.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Dec 14, 2022 05:56 PM
     wrote:

    service-control --stop applmgmt

    rm -rf /etc/applmgmt/appliance/software_update_state.conf

    touch prechecks-succeeded
    touch export-succeeded
    touch import-succeeded

    service-control --start applmgmt

    I run in this order it work for me.

    This is the solution that worked for me, except that the missing step is that all of the files being "touched" are located at /var/log/vmware/upgrade, so there should ether be a "cd /var/log/vmware/upgrade" command above the touch series, or that path should be prepended onto the file name for each touch command.



  • 7.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Jan 10, 2023 09:50 PM

    Should I run these commands from a shell? Putty? How?? I'm have the same problem.



  • 8.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted Jan 13, 2023 10:41 AM

    Hi,

     

    You can execute this commands via ssh connection to the vCenter with the vCenter root credentials and go to the shell.

    When you are on the shell, you can execute this commands.



  • 9.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted May 04, 2023 10:36 PM

    Thank you also for posting on this topic. This thread resolved my issue and I really appreciate everyone taking the time to share their experience and knowledge.



  • 10.  RE: Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

    Posted May 04, 2023 10:35 PM

    Thank you for taking the time to post. This resolved my issue. Your efforts are greatly appreciated.