VMware vSphere

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  • 1.  Unreachable agent after a few minutes

    Posted Feb 05, 2019 12:19 PM

    Hello,

    I try to create a new machine with an iso of windows 1809. I have installed WMTools 10.3.5 and View agent : 7.7

    VMWare View Horizon is in version 6.2

    When I make a snapshot, the machine is available but after a few minutes (sometimes 10, sometimes 30), the agent become unreachable.

    Do you know why it's happening ?



  • 2.  RE: Unreachable agent after a few minutes

    Posted Feb 05, 2019 02:21 PM

    It's probably because you're using 1809 which is known for causing problems and probably isn't supported yet with Horizon. Use 1803 instead.



  • 3.  RE: Unreachable agent after a few minutes

    Posted Mar 08, 2019 01:57 AM

    Hi

    We use 1803 and also have the same problem, any advise on how we can resolve this



  • 4.  RE: Unreachable agent after a few minutes

    Posted Mar 08, 2019 02:11 AM

    Open an SR with GSS.



  • 5.  RE: Unreachable agent after a few minutes

    Posted Feb 05, 2019 02:36 PM

    Why are you using the horizon 7.7 agent along with view 6.2, are you connecting directly to the desktop or through a connection server? IF your using 6.2 for view, and the desktop is registered in the connection server, it may not register correctly. Make sure your environment is supported

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