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Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

  • 1.  Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Jul 02, 2019 07:44 AM

    Hi,

    We are virtualising a Win 2011 SP1 server using VMware vCenter Converter Standalone - running locally on the server.

    We encounter @ 3% complete.

    The error code is  FAILED: Unable to create a VSS snapshot of the source volume(s). Error code:

    259 (0x00000103).

    Can anyone advise on what might be causing the error\how to resolve?

    Thank you

    John



  • 2.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Jul 02, 2019 12:35 PM

    The last version of Converter to support Windows 2000 was version 4.0, and even then it required SP4 be installed. Regardless, I think you're going to need SP4 anyhow.



  • 3.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Jul 02, 2019 12:59 PM

    Sorry, the source server is a Windows SBS Server 2011 SP1.

    Regards



  • 4.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Broadcom Employee
    Posted Jul 02, 2019 01:24 PM

    Seems that snapshot creations take too long time ( > 5min)

    Try again, after worker service restart, or to limit number of active snapshots via vssadmin command, or to exclude some disk(s) from conversion.

    HTH



  • 5.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Jul 02, 2019 02:54 PM


  • 6.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Aug 13, 2019 03:17 PM

    Hi,

    Apologies for the delay in replying here.

    I have done some further analysis here and can see that the event log contains the following error.

    Exchange VSS Writer (instance b**********************************) failed with error code -2147221233 when preparing for Snapshot.

    Any insight that can be provided into the above would be appreciated.

    Thank you



  • 7.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Aug 13, 2019 03:21 PM

    This is a Windows/Exchange issue and not one that is VMware related.



  • 8.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Aug 14, 2019 05:34 PM

    Hi,

    Sorry, I saw an Exchange-related error VSS error in the evet log and assumed that this was related to the problem. I see that the Converter job continued past that point so I guess that the the xchange-related error VSS error is not the root cause.

    Does anyone know what  Error code: 259 (0x00000103) is \what its cause is?

    Thank you.



  • 9.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).
    Best Answer

    Broadcom Employee
    Posted Aug 15, 2019 08:22 AM

    More clear explanation that "snapshot creations take too long time ( > 5min)" is not possible.



  • 10.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Aug 18, 2019 12:15 PM

    Hi,

    Based on your feedback (snapshot take too long), I shut down a number of database services on the server to free up resources.

    I found that the migration then ran successfully.

    Thank you!



  • 11.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Aug 14, 2019 05:55 PM

    Hi,

    It's a bit old and the version isn't the same thing, but I think it might be useful.

    [SOLVED] VMWare converter failed - Spiceworks

    [SOLVED] VSS causes image push to fail - VMware Forum - Spiceworks - Page 2

    Alessandro Romeo



  • 12.  RE: Unable to create a VSS snapshot of the source volume(s). Error code: 259 (0x00000103).

    Posted Mar 28, 2024 08:56 PM

    I found a way to increase the VSS timeout value or by sheer luck.
    I'm using VMware vCenter Converter 6.6.0, converting a 1-TB VM (v2v) from ESXi 6.7 to ESXi 8.0u2. 

    I tried restarting VMware services, stopping background services (even though it's at 1% utilization), editing converter-agent.xml (read/writeTimeoutMs), restarting VM, no luck with all of those.

    Here's the fix that worked for me:

    Using the registry editor, "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform"
    
    - If need be, create a new registry value of type DWORD with name "CreateTimeout"
    
    - Change value to 12000000(2*10*60*1000 = 20 mins) in decimal

    I couldn't find supporting document behind this regkey, and there's a typo, the value should be 1,200,000 for 20 mins.

    Source: How to Fix VSS Timeout Error VSS_E_FLUSH_WRITES_TIMEOUT | BC Blog (backupchain.com)