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  • 1.  Unable to create a VSS snapshot

    Posted Sep 06, 2012 01:04 PM

    Hey!

    I'm converting a physical machine into a virtuel.

    However each time i start convert it, it's stuck at 1% for quite some time followed by

    FAILED: Unable to create a VSS snapshot of the source volume(s). Error code:
    2147754774 (0x80042316).

    I've been crawling the net trying to fix this for some days now and tried several fixes - non of them worked.

    Here's what i've tried:

    Changing states on Volume Shadow Copy & Microsoft Software Shadow Copy Provider service to Automatic (also tried manual "up")

    Reregister .DLL's

    (cd %systemroot%\system32

    net stop vss

    net stop swprv

    regsvr32 ole32.dll

    regsvr32 vss_ps.dll

    Vssvc /Register

    regsvr32 /i swprv.dll

    regsvr32 /i eventcls.dll

    regsvr32 es.dll

    regsvr32 stdprov.dll

    regsvr32 vssui.dll

    regsvr32 msxml.dll

    regsvr32 msxml3.dll

    regsvr32 msxml4.dll)

    Disabled Synchronization

    Tried changing Volume C:´s storage area to E:(more space) and enabled volumes(which fails)

    I've tried downloading and installing several hotfixes(latest was KB940349)

    Also im sure that theres enough space on the destination.

    Also restarted the server when needed(after .dll reregistration etc)

    The most success i've have had has been that the estimated time has gone from "1 hour and 3 minutes" and staying there for a while before failing - to the estimated time of "1 hour" and failing after just a couple of secs(Still same errror code).

    Specs:

    Server to virtualize:

    Microsoft Windows Server 2003R2

    Standard Edition

    Service Pack2

    vCenter Converter:

    vCenter Converter Standalone Client

    v. 4.3.0 build 292238

    Attached log from the Converter and here's from the event-viewer:

    Event Type:    Error
    Event Source:    VSS
    Event Category:    None
    Event ID:    12310
    Date:        9/6/2012
    Time:        9:32:55 AM
    User:        N/A
    Computer:    APPSRV01
    Description:
    Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out. Error context: DeviceIoControl(\\?\Volume{034eeaab-b772-11df-90df-806e6f6e6963} - 0000018C,0x0053c010,0003E310,0,00AA0048,4096,[0]).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 2d 20 43 6f 64 65 3a 20   - Code:
    0008: 49 4e 43 49 43 48 4c 48   INCICHLH
    0010: 30 30 30 30 30 34 35 39   00000459
    0018: 2d 20 43 61 6c 6c 3a 20   - Call:
    0020: 53 50 52 51 53 4e 50 43   SPRQSNPC
    0028: 30 30 30 30 30 32 33 35   00000235
    0030: 2d 20 50 49 44 3a 20 20   - PID: 
    0038: 30 30 30 30 31 33 39 32   00001392
    0040: 2d 20 54 49 44 3a 20 20   - TID: 
    0048: 30 30 30 30 35 38 35 36   00005856
    0050: 2d 20 43 4d 44 3a 20 20   - CMD: 
    0058: 43 3a 5c 57 49 4e 44 4f   C:\WINDO
    0060: 57 53 5c 53 79 73 74 65   WS\Syste
    0068: 6d 33 32 5c 73 76 63 68   m32\svch
    0070: 6f 73 74 2e 65 78 65 20   ost.exe
    0078: 2d 6b 20 73 77 70 72 76   -k swprv
    0080: 2d 20 55 73 65 72 3a 20   - User:
    0088: 4e 54 20 41 55 54 48 4f   NT AUTHO
    0090: 52 49 54 59 5c 53 59 53   RITY\SYS
    0098: 54 45 4d 20 20 20 20 20   TEM    
    00a0: 2d 20 53 69 64 3a 20 20   - Sid: 
    00a8: 53 2d 31 2d 35 2d 31 38   S-1-5-18

    Thanks in advance and im looking forward to see what i've might have missed



  • 2.  RE: Unable to create a VSS snapshot

    Posted Sep 06, 2012 02:07 PM

    Hi Majdsvm,

    I can see you have tried re-registering the VSS dlls, however have you issued the following command from a command prompt window to see if the VSS writers are listed?

    vssadmin list writers

    How much disk space do you have on your C: drive??  Are you trying to resize the size of the disk as part of the conversion?



  • 3.  RE: Unable to create a VSS snapshot

    Posted Sep 07, 2012 12:21 PM

    Hi Gooose.

    Following writers is aveilable: (Attached as .txt)

    Currently C: total size is ~30gb with ~60%Free space(~20gb)

    and E: total size is 106gb with ~80%Free space(~86gb)

    No im not trying to resize the size as im converting..

    Thanks for help!



  • 4.  RE: Unable to create a VSS snapshot

    Posted Sep 07, 2012 04:27 PM

    cant you just cut this short and create a coldclone ?



  • 5.  RE: Unable to create a VSS snapshot

    Posted Sep 06, 2012 02:42 PM

    looksl ike a windows error rather than a converter error.