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Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

Daren Daigle

Daren DaigleSep 18, 2023 06:26 PM

Maks Roshchyna

Maks RoshchynaSep 18, 2023 06:47 PM

  • 1.  Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 04:18 PM

    I get this on a newly installed ESXi 8 and VCSA 8.

    DarenDaigle_0-1695053764283.png

    It is unclear but it i have tried things like host file changes and such.

    I have no issues with name resolution to either the host FQDN and the VCSA FQDN.

    Not finding much that is recent with regards to this error.



  • 2.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 06:25 PM

    Are you able to connect to VM via RDP? 

    Do you have VMware tools installed? 



  • 3.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 06:26 PM

    No, i do not.  Just the VMRC



  • 4.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 06:36 PM

    Try to update VMware tools to newest version. 

    Do you use the latest VMRC Version? 12.0.4? 



  • 5.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 06:47 PM
      |   view attached

    Additionally, check following settings: 

     

     
     

     



  • 6.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 07:07 PM


  • 7.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 18, 2023 07:30 PM

    Yes, i am using VRMC 12.04 or whatever was current a couple of days ago.

     

    (Edited out) vmware tools are not required on my laptop to connect to VMs?

    And i have 5 different OSs and they all fail the same way trying to connect to MKS on the vCenter



  • 8.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 12:16 PM

    Can you check the Firewall ports, and also FQDN!!



  • 9.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 12:28 PM

    Firewall ports are open, the app has a direct exclusion.  Meaning anything the app wants, it may have.

    As for the FQDNs, all of them were verified earlier.

    In the log, I get.. cui::MKS::OnAcquireAbort (A408058): A specified parameter was not correct: ticketType

    The number being some thread number which is irrelevant.



  • 10.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 01:54 PM

    I have uninstalled and reinstalled VMRC 12.0.4.

    My colleague just logged in and he connected fine.



  • 11.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 02:26 PM

    So the problem is solved as far as I understood. or just only you are not able to login



  • 12.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 02:29 PM

    No, the problem is not solved.

    He can use the program on his machine but i cannot on mine.

    Uninstalling and reinstalling has no impact on this.  I have even stepped back a version.



  • 13.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 02:38 PM

    Sweety, the problem is not in VMRC 12 itself. 

    Something is not ok on your machine.

     

    Try to use your credentials on his machine and to test VMRC. 



  • 14.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 02:40 PM

    Please check also that article: 

    https://www.altaro.com/vmware/unable-to-connect-mks/ 



  • 15.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 02:44 PM

    While I agree there is something wrong with my profile, I logged on with my admin account on the same machine and it works.

    So I am looking for something I can cleanup to fix this for my profile.  Registry, local setings, etc...



  • 16.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 19, 2023 02:48 PM

    Ok, i did finally solve it.

    I cleared the directory

    C:\Users\{me}\AppData\Roaming\VMware

    of all files and tried again and it worked.



  • 17.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Sep 21, 2023 07:43 AM

    Clearing %appdata%\VMware\ helped for me too.

    Thx Daren.



  • 18.  RE: Unable to connect to any VM using VRMC 12. (Invalid parameter) ticketType

    Posted Feb 02, 2024 01:57 AM

    thank for  DarenDaigle 

    Your solution is Fixed

    C:\Users\{me}\AppData\Roaming\VMware

    I  Can  be Conenected VRMC