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SRM 8.6 Reconnection fail after upgrade

  • 1.  SRM 8.6 Reconnection fail after upgrade

    Posted Feb 14, 2025 02:40 AM

    Hello all,

    we have upgrade our DR replica and orchestration infrastructure to the version 8.6 for VReplication and SRM.

    Vreplication works well, but we have an issue with the SRM appliances. After the upgrade correctly completed, when we try to reconnect both appliances fromt the Site Recovery Panel, we receive this error:

    Internal error: (sso.fault.InternalFault) 
       faultCause = (vmodl.MethodFault) null, 
       faultMessage = <unset>
       msg = "Received SOAP response fault from [<SSL(<io_obj p:0x00007fa4c0005608, h:23, <TCP 'SRMAppliance: 46410'>, <TCP 'VCSA: 443'>>), /sso-adminserver/sdk/iocdr.local>]: updateLocalSolutionUserDetails
    Idm client exception: Object class violation

    We have checked network communications and DNS resolutions between all appliances (we have added local entry in the host files to be sure), but the error still remaining. We hare reconfigured all appliances (SRM and Vreplication).

    Can anyone help us? 

    Thank you