I would rate SpamTitan with 5 stars. Here's why.
1. It [u]REALLY REALLY REALLY REALLY REALLY REALLY [/b] works!
2. Customer support has been outstanding.
3. Working at a small state agency with no budget and little money to stem the flow of spam that inundates us every single day, the price is right.
4. Maintenance cost per year is more than reasonable.
5. It runs on VMware Server (free) on an existing Win2K3 server. This makes it platform independent. I can run it on anything that can run VMWare Server, Linux or W2K/W2K3.
6. The Spamtitan folks have done all the work for me. It updates itself so maintaining it does not take up allot of time!
7. The interface is well designed.
8. Did I mention how accurate it is... I've examined allot of email the last few days. 5 FP's out of 16000 emails as of this writing. That's as good as the most popular spam solution, that by the way, uses alot of the same components and cost... well you get the picture!
9. In my opionion, you are paying for three things. The interface, the process development, to automate most of the maintenance, and the support. It's a big deal in goverment circles, supportable software!
10. The users love it!
11. If your a small shop, with no money, no time to learn and build your own, new to the world of email admin and you have a real problem with spam, this is the answer.
Yes... There are other answers to spam, but for my situation, this one works the best! Highly recommended!