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Some VMs wont auto-release mouse cursor

  • 1.  Some VMs wont auto-release mouse cursor

    Posted Feb 07, 2018 09:44 PM

    Ever since we upgraded to vSphere 6.5/ESXi 6.5 i've noticed that about half of the time when I deploy a template it won't auto-release the mouse cursor and the only fix is to reinstall the virtual video card (open device manager, uninstall the video card but keep vmware tools driver, and reboot). Mouse performance otherwise remains fine like it's supposed to. I've also seen VMs that were once working properly stop again requiring the uninstall/reboot dance. This is happening with all users using either the stand alone VMRC program or VMware player. Is there a permanent fix for this somewhere? I'm getting sick of having to check and manually reinstall the video card every time I encounter this issue, and my users are sick of having to do ctrl-alt on the ones that decide to act up. It doesn't seem to matter which version of Windows the template is either (mix of XP, 2003, 2008 R2, 7, 10, 2012 R2, and 2016), and I've already checked and re-installed the driver in the templates but that didn't seem to help. It's like the driver or vmware tools gets corrupted or stops responding or something. Nothing in the windows event logs on the VMs either that I can find.



  • 2.  RE: Some VMs wont auto-release mouse cursor

    Posted Feb 16, 2018 12:32 AM

    Really? Nobody has run into this?