I went to log into my Skyline Diagnostic appliance and both the root and shd-admin passwords were expired. I was able to update the root password, but no luck with shd-admin. Before I nuke this appliance, is there any hook into vSphere that I should take into consideration that might be an issue in the future? I built this appliance a few years ago for a specific issue we were facing. The password I have recorded is clearly not the correct password, as the shd-config resetadmin command isn't allowing me to reset (and clearly it's not version 4, as I am not getting the prompt to force reset).
TIA